Report: #951368

Complaint Review: spokeo

  • Submitted: Fri, October 05, 2012
  • Updated: Fri, October 05, 2012
  • Reported By: Jux — Oklahoma City Oklahoma USA
  • spokeo
    556 S. Fair Oaks Ave Suite #101-179
    Internet
    United States of America

spokeo Scam, Hidden Limitations, False Hit Information, Deceptive Hit Response , Internet

Show customers why they should trust your business over your competitors...

When you test the company and enter a phone number or name, you will get a splash screen that claims they have found information -- but you need to register. When you register you soon find out they conduct Automatic re-billing.  In this instance I created an account, used pay-pal to pay. After my   PREMIUM account was created, I entered the phone number.. the response was "unable to provide name or address information on the number" but that it was a Cell number and who the carrier was.... DUH. 

So after trying a few more numbers I was finally greeted with the information "You have reached your reverse phone search quota. Please upgrade your account."  Keep in mind I purchased a "PREMIUM" account. So after digging around in the hidden verbiage, sure enough there it is you are limited to "20" looks ups a month so much for PREMIUM.  

In short this company promises what they do not deliver, but they do it in such way, that while morally or ethically  questionable-- it is none the less legal.  

Should be interesting as I try to cancel my account. 

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This report was posted on Ripoff Report on 10/05/2012 02:55 PM and is a permanent record located here: http://www.ripoffreport.com/reports/spokeo/internet/spokeo-scam-hidden-limitations-false-hit-information-deceptive-hit-response-internet-951368. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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