• Report: #436797
Complaint Review:

Sprint Nextel

  • Submitted: Mon, March 23, 2009
  • Updated: Mon, March 23, 2009

  • Reported By:Normal Illinois
Sprint Nextel
Carol Stream, Illinois U.S.A.


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I was reviewing our family phone bill. I noticed a 61761 charge of 24.95 has been charged for the past 4 billing cycles. HMM I thought since when did the town I live in start charging a cell phone tax.

We called Sprint Nextell on 3/23/09 to discover what reads: 61761 service of 24.95 is not a tax but a charge charge for a monthly 3RD party text service. I told the lady at Sprint Nextel we did not order NO SERVICES. She kept saying we would have ordered on line or answered yes to a text. First of all for sprint to allow a company to DIRTY their name is rotten. Why would one pay 24.95 for a 3rd party text service when you could pay 5.00 a get it though them? And why would Sprint nextel allow another business to do this beyond me! I'm angry as hell. Not only did I pay for this for FOUR months but sprint nextel bill makes it look like a town tax on your monthly statement.

SHAME ON SPRINT NEXTEL and the company they are allowing to rip off their customers!!!

I was told by Sprint Nextel I would have to cancel the service directly. They provided me with the phone number. Seems fishy to me since I been on hold 30 mintues still not been able to speak to a person.

Normal, Illinois

This report was posted on Ripoff Report on 03/23/2009 01:18 PM and is a permanent record located here: http://www.ripoffreport.com/reports/sprint-nextel/carol-stream-illinois/sprint-nextel-fraud-charges-for-a-services-i-did-not-sign-up-for-carol-stream-illinois-436797. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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