• Report: #819267
Complaint Review:

Sprint Nextel

  • Submitted: Sat, January 07, 2012
  • Updated: Sat, January 07, 2012

  • Reported By: Bob — Phila. Pennsylvania U.S.A.
Sprint Nextel
6391 Sprint Parkway,Overland Park KS 66251-4300 Nationwide United States of America

Sprint Nextel Changed the terms of the contract to raise prices, then want early termination fee to avoid price increase. Internet, Nationwide

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Not only is the service poor, but midway through a "contract" (in my case twelve months through a two-year contract for a 3G4G modem), they significantly raise the price, and then charge you an "early termination fee" if you want to leave to avoid the higher charges. Once you read the fine print in your contract, you realize they can change the terms at will. Of course they do this after you have purchased the equipment and set up the phone. Did I mention they placed the price increase notice on the back of the second page of the monthly bill where it was sure to be missed? Knowing this may prompt customer complaints and class action suits, they place a clause in your contract limiting or annihilating your rights to appeal their decision. Don't believe me? Log in and read the customer complaints at the Sprint web site.

This report was posted on Ripoff Report on 01/07/2012 07:07 AM and is a permanent record located here: http://www.ripoffreport.com/reports/sprint-nextel/nationwide/sprint-nextel-changed-the-terms-of-the-contract-to-raise-prices-then-want-early-terminat-819267. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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