Complaint Review: Sprint PCS - Chattanooga Tennessee
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- Author Not Confirmed
- Sprint PCS Chattanooga, Tennessee U.S.A.
- Phone: 423-296-6700
- Web:
- Category: Cellular Phone Companies
Sprint PCS ripoff forgot to change plan and would not refund Nationwide
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In order to try to retain customers, Sprint PCS sent my wife and I a free phone. This phone came with a plan that allowed us to talk between out two sprint phones for free. I didn't realize why at first but I kept getting dangerously close to going over my alotted minutes. I therefore had to use my land line so I wouldn't have to pay 35 cents a minute overage fees.
My phone bills were very expensive as a result. The reason I was using so many minutes is because Sprint PCS forgot to turn on the free minutes when my wife called me (not when I called her). I believe they did this on purpose and have talked to someone else they did this to as well. This problem cost me a couple of hundred of dollars in phone bills and Sprint PCS will not give me a refund.
Chris
Chattanooga, Tennessee
U.S.A.
This report was posted on Ripoff Report on 10/08/2004 09:31 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sprint-pcs/chattanooga-tennessee-37916/sprint-pcs-ripoff-forgot-to-change-plan-and-would-not-refund-nationwide-112151. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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