Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #490043

Complaint Review: SPRINT PCS - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: sprintsuxs — dallas Georgia USA
  • Author Not Confirmed What's this?
  • Why?
  • SPRINT PCS www.sprint.com Internet United States of America

SPRINT PCS bad phone Internet

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

July of 08 i signed up for sprint for 2 years and got a treo 800w phone.
about 3 months into the contract i entered customer service hell and have been there since. the phone was defective as i found out the model was actually defective.it worked fine for 3 months then it started locking up. battery would not charge. gpos got stuck on an address. finally they replaced the phone. this was 5 months into contract. 3 months later the same thing repeated.i called up support and they sent yet another phone. 2 months later i had to remove battery to log on to internet,use gps or any feature at all.i called support they sent yet another phone, i went to activate phone and found it would not charge. they told me to call 30 day return who promptly sent me back to tech support. who tehn sent me to a store , who promptly sent me back to tech support. who then told me the store was not a coprporate store even though i asked for the address of a corporate store.

i was then told since i had so many replacments i had to go to a corporate store from now on.i was told at the non corporate store that it had a known defect of battery problems.the model was only out a year,it was in fact just released when i bought it.imena time 2 supervisors failed to call me.i was told it was my responsibility to upgrade to a ohone that worked.they were not responsible for me having a phone on the line just the line,by the way if you go to palm and look for support for the treo 800w they give sprints customer service number.its a free line for my plan but if i cancel it i have to pay 200.

at the corporate store they said it was a failed battery. i had to buy one,but they ordered me a new phone, (my 5th)but no battery.i got home and plugged on the charger they gave me and 5 min later i9t woudl no longer charge at all. i got the phone,called up and complained that i did not get a battery and no one knew why she did not request a battery if the battery was bad.i called the store,her supervisor said he would call me in a few min an  ,hour and half later he calls and says he will send me a battery.i go the new phone and the battery charged right up.so it was the phone all along.

none of the phones ever connected to autosync.they all had problems with batteries.i think the phone shorts them out.all in all ive had a month of no service because of bad phones and batteries.when this contract is up ,i will wash my hands of that slime company

This report was posted on Ripoff Report on 09/04/2009 10:42 AM and is a permanent record located here: https://www.ripoffreport.com/reports/sprint-pcs/internet/sprint-pcs-bad-phone-internet-490043. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now