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Report: #922793

Complaint Review: Sprint PCS - Internet

  • Submitted:
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  • Reported By: David — Prescott Valley Arizona United States of America
  • Author Confirmed What's this?
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  • Sprint PCS 6391 Sprint Parkway Internet United States of America

Sprint PCS Sprint Never a customer, Charged $860.00 in 2004, Never resolved, Continues to ruin my credit rating, Internet

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This is a formal letter I sent to Sprint PCS 2009:

---
To whom this may concern:

Not my Account! 

Requested Information from Sprint:

Customer Name: Never a customer
Wireless Telephone number: Never had telephone number
Account Number: Never had an account number
PIN: Never had a PIN

I never had a Sprint Account. I never have, do not currently have, and never will have an account with Sprint. I did not authorize anyone person or company to open this account. 

I demand the following: 
To see any communication used in the processing of this dispute. 
That all communication be in writing - no phone calls. 
To see something with my signature on it that created the alleged debt. 
A full itemization of all charges and a full account history. 
To see proof that you are legally entitled to collect on said debt and that you are licensed in my state to do debt collections. 

Now, as I understand, until this debt is properly validated, all collection efforts must cease. 
I will send a letter to the collection agency(s) that is involved. I will also send a letter to all Credit Bureaus.
---

I Never had a Sprint Account

I do not, never have, and now never will have an account with Sprint. The only cell phone accounts I have had is with Quest, AT&T, then Verizon which all have treated me fairly. 

In 2006 a collection agency (Diversified) mailed me a bill for ~$860.00 regarding a Sprint account. I called the agency and was greeted by a representative that was incredibly rude, unreasonable, very demanding, and accusatory. The representative stated that I made this account at a Radio Shack store in Colorado at 09:00 P.M. in 2004 and that they have been trying to contact me for many years. I have never been in Colorado, do not have any relatives or friends there, do not know anyone there, never purchased a cell phone account at Radio Shack.... I moved from Oregon to Arizona in 2003 and immediately made a change of address with the post office and received a new drivers license at the Motor Vehicle Division. The should have been able to easily locate me with a simple search. 

The collection agency continues to make phone calls to my Verizon cell phone and ask for payment to the account. I always state that I will not pay on an account that I did not create. Sprint continues to refuse to help me solve this problem. They have mail me forms to fill out with information regarding this case. I filled them out to the best of my knowledge and sent them back certified mail, return receipt requested. I have repeated this action three times without any results and without any comments from the company.

I thought that this problem would have a statue of limitation. So, after many attempts to solve this problem I gave up trying and thought someday it would go away. Later, I tried to make a big purchase and was refuse due to a bad credit report. I discovered that Sprint and their collection agencies can continue to make harassing phone calls and continue to ding my credit score forever - there is no statute of limitation on it.

I am not a fighter, so I still feel like giving up but do not know how this will effect my future. 

This report was posted on Ripoff Report on 08/05/2012 12:26 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sprint-pcs/internet/sprint-pcs-sprint-never-a-customer-charged-86000-in-2004-never-resolved-continues-to-922793. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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