Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #20090

Complaint Review: sprint pcs - kansas City Missouri

  • Submitted:
  • Updated:
  • Reported By: Glenside PA
  • Author Not Confirmed What's this?
  • Why?
  • sprint pcs P.O.Box 219718 kansas City, Missouri U.S.A.

Sprint PCS is a ripoff. Kansas City, Missouri

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I had called sprint pcs mobile phone company at the ending of my billing cycle in march and ask to change my plan from 1000 minutes anytime to 2000 minutes anytime. They did the change, after fews days my phone was cut off, and I called to find out why my phone was cut off, the customer service person told me it was due to the upgrade, that my spending limit was too low for the new plan.

Then I asked to be switched back to 1000 minutes anytime but was told that it is too late because the new cycle had already started. The customer service person told me that they can switch me back to 1000 minutes anytime at the next billing cycle starting in april 29, that I have to stay on 2000 minutes anytime untill next billing cycle, I accepted.

On May 2nd, My phone which is the only source of connection for my business was cut off. I spoke to four different individuals from sprint customer service that accepted that it was a misstake, That the company thought that I was switched back to 1000 minutes anytime in march, which means that I had overage of 1000 minutes.

They promised to correct it immediately and turn my phone on. Unfortunately, for more than five hours this was not done, then I made another call, a supervisor by the name Mr. Tate who refused to give me his last name told me that the bill has to stay. I tried to tell him that it wasn't right. He told me that he is the finally say to this bill that I have to pay it. Now I can't reach my customers this is realy messing my business up

Emeka
Philadelphia, Pennsylvania

This report was posted on Ripoff Report on 05/02/2002 08:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sprint-pcs/kansas-city-missouri-64121-9718/sprint-pcs-is-a-ripoff-kansas-city-missouri-20090. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now