• Report: #444634
Complaint Review:

Sprint PCS

  • Submitted: Sat, April 18, 2009
  • Updated: Sat, April 18, 2009

  • Reported By:Burbank California
Sprint PCS
www.sprintpcs.com Los Angeles, California U.S.A.

Sprint PCS Nextel poor service, dropped calls, 911 inaccessible, entrapment, long contracts, high termination fees Los Angeles California

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I've been paying over $50.00 a month for wireless phone service from Sprint PCS for several years now even though I barely get service in my area.

So why do I continue to do business with them? Because of that pesky $175.00 contract termination fee! I can't leave Sprint PCS whenever it would be convenient for me, because then I would have to pay that exorbitant fee. Instead, I have to wait until the 2-year contract is up & then, due to life circumstances beyond my control, it has always turned out to be inconvenient for me to switch carriers & I inevitably get coerced into agreeing to another 2-year contract in order to get a decently-priced service plan.

Being a customer of Sprint PCS is like being an employee in a company town: You can never leave, because you always owe something to the company store!

To sum: I've been overpaying for years for cell phone service that is next to useless. I couldn't even use my cell phone to call the fire department when my car was on fire & I lost the car as a result!

Burbank, California

This report was posted on Ripoff Report on 04/18/2009 12:03 AM and is a permanent record located here: http://www.ripoffreport.com/reports/sprint-pcs/los-angeles-california-90054/sprint-pcs-nextel-poor-service-dropped-calls-911-inaccessible-entrapment-long-contract-444634. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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