Report: #877256

Complaint Review: Sprint PCS

  • Submitted: Wed, May 02, 2012
  • Updated: Wed, May 02, 2012
  • Reported By: SS — Corona California United States of America
  • Sprint PCS
    1411 Hamner Ave.
    Norco, California
    United States of America

Sprint PCS RipOff Criminal Practices Norco, California

*Consumer Comment: I have never

*Consumer Comment: This just doesn't add up

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Sprint PCS ("Sprint") has a polity to refund entire money to customers on dissatisfaction of Sprint product/services. I did not sign a contract with Sprint, but I paid $1,400 for Spring's iPhone and deposit. I required Sprint to bill by mail, that the salesperson documented it on Sprint's computer. Upon receipt of all my payments and deposits in advance, within the first week of my purchase, Sprint started to abuse my cell phone by TEXTING to bully me every other day up to 3 times a day and to harass me for payment that was not due until 30 days from purchase.

I exercised my right to Sprint's 14 days dissatisfaction for refunds. Sprint refused. I wrote to Sprint's president in certified mail, which was gone unanswered. Sprint terminated my cell phone service without notice, warning or statutory support and then manufactured PCS Terms & Conditions to keep my money, but I did not have a binding contract with Sprint to keep my money. Sprint's willful acts to intentionally misused its Terms & Conditions with customer's signature or a valid contract are unethical, illegal and prosecutable under the law. Sprint has committed fraud and violated the law to scam money from customers. I would like to join other victims of Sprint from RipOff to file a class action against Sprint for fraud, bad faith and injunctive relief to prosecute Sprint and to stop Sprint from victimize more other consumers. I am seeking $1,400 that Sprint owes me plus interest, costs, fees and related damages.

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This report was posted on Ripoff Report on 05/02/2012 02:21 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

I have never

AUTHOR: Stacey - (U.S.A.)

Been sent harassing text messages by Sprint to notify me of anything - your story does not add up.
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#2 Consumer Comment

This just doesn't add up

AUTHOR: Jeb - (U.S.A.)

The most expensive I-Phone from sprint is $399. Even with accessories and a unlimited plan there is no way to spend $1400 up front. As far a "not signing a contract" with Sprint, you had to agree to a contract when you started you service with them, most likely for two years. Their refund policy is legit - I had no problem returning a $200 phone three weeks after I purchased it. No questions asked. It seems as though you have left out some infromation from your report.
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