Report: #256354

Complaint Review: Sprint PCS - Overland Park Kansas

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Submitted: Sat, June 23, 2007
Updated: Sat, June 23, 2007
Reported By: — Highland Indiana

Author Confirmed

Why?

Sprint PCS 6200 Sprint Pkwy. Overland Park, Kansas U.S.A.

Phone:
Web:
Category: Cellular Phone Companies

Sprint PCS extended contract by 6 months after new phone Overland Park Kansas

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I purchased a new phone from Sprint after my old one had problems keeping a charge. I did not have insurance so I bit the bullet and participated in the Sprint Phone Upgrade program. I got 75 dollars off because I was a Sprint customer for a year. I went to the Sprint store and got the new phone. I paid about 120 dollars for the phone and a car charger for it. The service rep said nothing about a contract extension. I figured I was on my way and free to go.

I got curious the next day and checked my bill online. Sure enough, 6 months were added to my contract. Can they do this??? I called and complained and got sacked with an early term fee. Great customer service at Sprint. Ha. Go elsewhere.

Justin
Highland, Indiana
U.S.A.

This report was posted on Ripoff Report on 06/23/2007 07:40 AM and is a permanent record located here: https://www.ripoffreport.com/reports/sprint-pcs/overland-park-kansas-66251/sprint-pcs-extended-contract-by-6-months-after-new-phone-overland-park-kansas-256354. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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