Complaint Review: Sprint - SprintPCS - Solon Ohio
- Sprint - SprintPCS 6391 Sprint Parkway, Overland Park Kansas 66251-4300 Solon, Ohio U.S.A.
- Phone: 330-6654337
- Web:
- Category: BBB Better Business Bureau
Sprint - SprintPCS cheats and makes hundreds of dollars of fraudulent surcharges in one month Solon Ohio
*Consumer Comment: hummm
*Consumer Comment: hummm
*Consumer Comment: hummm
*Consumer Comment: hummm
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I signed up a simple shared 700-minute family plan at $69 + $20 for two extra lines and used only about 200 minutes a month. In the first month, I paid over 500 dollars for the phones, which they said were supposed to be free, and then $210 for the first month's bill. In the second month, I received $340 charge. Do you know what they charged for? This is an example: For my blackberry phone, after I removed their expensive $39.99 monthly data plan, they charge over $75 for data usage, saying the phone had used 2500 KB causal data services. If it was not a ghost that had magic to do it, it must be SprintPCS that makes fradulent charges. The phone could not even go to the Internet after the data plan was removed. I tried at least two times and verified it after the removal.
I called their customer service and talked to four representatives, they all recited one statement: all their charges are valid.
Liping
Solon, Ohio
U.S.A.
This report was posted on Ripoff Report on 11/18/2008 09:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sprint-sprintpcs/solon-ohio-44139/sprint-sprintpcs-cheats-and-makes-hundreds-of-dollars-of-fraudulent-surcharges-in-one-mo-1029621. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#4 Consumer Comment
hummm
AUTHOR: Stacey - (U.S.A.)
SUBMITTED: Tuesday, November 18, 2008
I have had Sprint for over 4 years with not a single problem
I suggest you read your contract
You get a bill every month - do you not read them?
#3 Consumer Comment
hummm
AUTHOR: Stacey - (U.S.A.)
SUBMITTED: Tuesday, November 18, 2008
I have had Sprint for over 4 years with not a single problem
I suggest you read your contract
You get a bill every month - do you not read them?
#2 Consumer Comment
hummm
AUTHOR: Stacey - (U.S.A.)
SUBMITTED: Tuesday, November 18, 2008
I have had Sprint for over 4 years with not a single problem
I suggest you read your contract
You get a bill every month - do you not read them?
#1 Consumer Comment
hummm
AUTHOR: Stacey - (U.S.A.)
SUBMITTED: Tuesday, November 18, 2008
I have had Sprint for over 4 years with not a single problem
I suggest you read your contract
You get a bill every month - do you not read them?
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