Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #555115

Complaint Review: SPRINT WIRELESS - Internet

  • Submitted:
  • Updated:
  • Reported By: Jennifer — Kirkland Washington U.S.A.
  • Author Confirmed What's this?
  • Why?
  • SPRINT WIRELESS Internet United States of America

SPRINT WIRELESS - Sprint ASL Fee Internet

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I completely agree...I have had Sprint for almost 2 years and I am on the ASL Program...I pay my bill on time (I think I was late one time a few days) Anyways, I have had nothing but trouble from the beginning...I had a phone that had numerous malfunctions...I had to bring it to the repair center and have it replaced 4 or 5 times due to the bugs in the phone and then a year later received a notice that there would be a $50.00 deductable added to the insurance (I pay $7.00 a month for the insurance)...I was already upset that they changed the policy and now w/all the problems I had had w/this particular phone...would have to shell out more money...They could have replaced my phone with the updated model and not the outdated model but didnt...And so I upgraded my phone just to get rid of the other and signed another two year contract...I received a notice in the mail yesterday...stating they have changed the ASL plan and in order for me not to receive the fee of $4.99, I have to enroll in the automatic payment program...Why am I being punished and not rewarded for being a good customer?? There customer service is awful...Everytime I call its someone out of the USA and they are off no help...Something has to be done about these big corporations ripping off the little people..I am a single Mom who works hard to care and provide for her children and I am taking food out of their mouths to pay these extra fees...I am already paying an arm and leg to have my one phone...and I would never refer any of my friends or family to Sprint...I am extremely disappointed..Is this legal?? The letter is dated 12/22/09 and I just received it yesterday 1/14/10...and it says it went into effect January 10th?? I signed a contract....

This report was posted on Ripoff Report on 01/15/2010 01:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sprint-wireless/internet/sprint-wireless-sprint-asl-fee-internet-555115. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now