• Report: #1061830
Complaint Review:

Sprint Wireless

  • Submitted: Mon, June 24, 2013
  • Updated: Mon, June 24, 2013

  • Reported By: Michael — TUCSON Arizona
Sprint Wireless
Internet USA

Sprint Wireless Sprint renewed my contract without my permission! Internet

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

I got a new job and was informed that I qualify for a 26% discount, I went online and it asked my to upload proof of employment so I submitted a pay stub. I got an email saying my request was complete.

Two weeks later I was looking at my account online and noticed that they renewed my contract on one of my lines without asking, I called to undo it and the rep placed a referral/ request and assured me I have 30 days to undo the renewal. Several days later I checked and it was still not fixed. I called a second time and the rep said I was now outside the "14 day window". I requested a supervisor and she said "the system has shut down for the night and she cannot access my account. 

I have been a sprint customer for over 7 years and pay almost $240 a month and they treat me like this?

Sprint has gotten progressively worse with their coverage and I can't even use my voice or data at all anymore where I work.I was planning on canceling when my contract expired, but now they are forcing me into another 2 years of their awful service.

This report was posted on Ripoff Report on 06/24/2013 10:50 PM and is a permanent record located here: http://www.ripoffreport.com/reports/sprint-wireless/internet/sprint-wireless-sprint-renewed-my-contract-without-my-permission-internet-1061830. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Sprint Wireless

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?