• Report: #1011355
Complaint Review:

Sprint wireless

  • Submitted: Sat, February 09, 2013
  • Updated: Sat, February 09, 2013

  • Reported By: itdoesn''tmatter — Rancho Palos Verdes California United States of America
Sprint wireless
Internet United States of America

Sprint wireless Unauthorized multimedia charges Internet

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$9.99 doesn't seem like much, but when you didn't order the service and it's hidden in your bill, it adds up. The problem is, Sprint claims that they don't have ANY control of unauthorized third party billing from Multimedia Companies.

Sprint claims that they can only refund up to three months of unauthorized charges. (At first they said one month, then two months and finally three months, regardless of how long this has been going on.) They also claim that they Do Not Benefit from these charges. Oh Really? They also claim that it happens "millions of times" and with all companies, so changing phone services won't solve the problem.

Are we all victims, consumers and phone companies alike? I think not! 

Protect yourself, check your bill and let the phone company know that you want subscription to unauthorized multimedia services blocked!

This report was posted on Ripoff Report on 02/09/2013 10:05 AM and is a permanent record located here: http://www.ripoffreport.com/reports/sprint-wireless/internet/sprint-wireless-unauthorized-multimedia-charges-internet-1011355. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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