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Report: #1390100

Complaint Review: SPRINT - Dallas/Ft. Worth Texas

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  • Reported By: Got Results After All — Flagstaff Arizona USA
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  • SPRINT Dallas/Ft. Worth, Texas USA

SPRINT SPRINT Ripped Me Off by Charging me for ONE Month X-3 Cellphone that NO CALLS or TEXTS were Made Purposely....the Amount was Over $500+ Change. The Bill for 3- Cellphones Per Monthly Plan was $100.00 Tax Included, with Unlimited Calls & Texts. Dallas/Ft. Worth Texas

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 In July 2006, SPRINT Ripped me Off by Charging me for ONE Month of Plan Services that were for "3"~Cellphones that NO Calls or Texts were Made Purposely. The Amount SPRINT Charged me for NO Cellphone Usage (X-3 Phones) in July 2006 was Over $500+ Change. The Bill for the 3-Cellphones Monthly Plan was $100.00 & Tax Included, with Unlimited Calls & Texts. (Except for International). In the Bill for June 2006, I kept Getting Charged for International Calls/Texts. I had Other SPRINT Users Charges on my Bill that I Didn't Make. (Their Numbers were on my Bill, that's How I knew I was Being Scammed by SPRINT). Because of All the above aforementioned, I Cancelled my Cellphone Plan for All "3"-Phones July 1st, 2006 after Only Being with SPRINT for "1"-Month. That is why I told those that held the other "2"-Cellphones to Not Use their Phones after the June 2006 Issues that SPRINT Refused to Correct in Any Way, Shape, or Form. I was Livid when I Received my August 2006 Bill & I Immediately Contacted SPRINT to Complain as to Why my Bill for July 2006 was Over $500+Change, when None of the "3"-Cellphones Were Used. I Couldn't get an Answer from Anyone at SPRINT as to Why this Occurred; & it was Never Resolved No Matter How I Tried. It was Always Pass-the-Buck for Every Person I Talked to Over the Phone; & In-Person, it was Always, "I Don't Have Access to that Information". So "You Have to Contact Billing or Customer Service" & that's where I got Transferred from "1" Person After Another with NO Resolution to the Questions I asked.

Here's what happened next.... Even after I Cancelled Service, I Received a Bill in September 2006 for August Usage & Cancellation Fees for the "3"-Cellphones; & for one thing, there Shouldn't have been Any Monthly Charges & I was Never told about Any Cancellation Fees when I Signed the Paperwork & Received the "3" Motorola Flip Phones for Opening an Account with SPRINT. Oh, By the Way, the September 2006 Bill was for $2,250.00. I Got in a Class Action Suit a few months later; & in August 2007, I Received a Letter from SPRINT Stating that "I Owe Zero Dollars" to them. Guess it Pays to be apart of a Class Action Suit.

This report was posted on Ripoff Report on 08/03/2017 05:46 AM and is a permanent record located here: https://www.ripoffreport.com/reports/sprint/dallasft-worth-texas/sprint-sprint-ripped-me-off-by-charging-me-for-one-month-x-3-cellphone-that-no-calls-or-t-1390100. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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