Report: #956937

Complaint Review: Sprint

  • Submitted: Thu, October 18, 2012
  • Updated: Thu, October 18, 2012
  • Reported By: J — Southeast Michigan United States of America
  • Sprint

    United States of America

Sprint Hefty Cancellation for service that didn't work Internet

Show customers why they should trust your business over your competitors...

Service didn't work--reported numerous times--they kept saying there was nothing they could do and service was at 100% even when coverage map showed half-bars outside (what do you get inside building??).  I know they can't guarantee service in buildings--but when metro PCS does better--it's hard to argue that it's the "building's fault".     I found that Metro PCS had $55 4G lte plan and it works in the areas that my sprint phone would not and the call quality was much clearer.  So for $90 / after taxes and fees, or $55/ mo for Improved cell phone which would you pick?  
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