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Report: #376161

Complaint Review: SPRINT - London Kentucky

  • Submitted:
  • Updated:
  • Reported By: Bradenton Florida
  • Author Confirmed What's this?
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  • SPRINT PO BOX 8077 London, Kentucky U.S.A.

SPRINT Nextel LIES TO KEEP THE HOOK IN YOU! London Kentucky

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I have been with Sprint since 2005. To receive more minutes and a new phone which cost me $99.99 for the same price I had been paying I needed to take the offer that was presented to me by a sales call. I refused the 2 yr contract and then was told I could get a 1 yr agreement. For this offer I did agree. My year ended in July so I was told when I called to check on the exact date. I recently called the beginning of Sept. to cancel my phones and was told I had another year on my contract.

The rip off was they gave me a 1 yr contract on the newer phone and put a 2 yr on a 3 yr old phone which is now a piece of garbage. My contract should have been over a year ago with this phone even if I had 2 contracts.

If you have 1 account how could you have 2 contracts. I did further investigation and was told this is how they make up for the new phone, which I paid for. This phone has not frills, not even a camera and it is garbage also. They drop calls and shut off all the time. Not reliable at all.

I was never told this when I renewed and was not told when I called to see when my contract ended, it was always in July 2008. Not just one person lied but they all did. What can be done? All I can do is spread the word to everyone I know and prevent them from going with this company. I am glad I did not sign up with another company or I would be in 2 contracts and would have been stuck even more.

Pat
Bradenton, Florida
U.S.A.

This report was posted on Ripoff Report on 09/26/2008 08:43 AM and is a permanent record located here: https://www.ripoffreport.com/reports/sprint/london-kentucky-40742/sprint-nextel-lies-to-keep-the-hook-in-you-london-kentucky-376161. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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