ED Magedson – Founder
SPRINT BAIT AND SWITCH, CUSTOMER SERVICE PROMISING EVERYTHING DELIVERING NOTHING Nationwide
trying to save my family some money we switched to sprint's framily plan. ended up costing me more so i called just to ask about switching back to my old plan. 20 minutes on hold later the guy from sprint customer service just says done! ok i also needed to setup a payment arangement. no problem this day,$4000 in 3 months. includes early termination because i am so done with sprint.
call today to arrange paying early term. fees and remaining balance and was told i have 14 days. no arrangements are accepted. if i keep a line on i can have up to 45 days. only way to make arrangement is through collection agency. really sprint now my credit suffers because you guys baited and switched me. that is the lowest thing ever. i guess that'll teach me to try and save money to provide for my family.
This report was posted on Ripoff Report on 08/07/2014 03:08 PM and is a permanent record located here: http://www.ripoffreport.com/reports/sprint/nationwide/sprint-bait-and-switch-customer-service-promising-everything-delivering-nothing-nationwi-1168222. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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