Complaint Review: SPRINT
KSOPHT0101-Z4300 6391 Sprint Parkway
Overland Park, Kansas
United States of America
- Category: Cellular Phone Companies
SPRINT SPRINT cont. to bill me even after I closed my account & PAID in full the deactivation fees. Overland Park, Kansas
*Consumer Comment: You can Even Trust the BBB anymore. Fraud Alert BBB Scam!
I finally became fed up with having to call every month to make corrections to my bill. & was very sick & tired of being over charged & having to make call every single month to sort out the same problems from the pervious months.
I was more than willing to pay the deactivation fee which was about $245 somewhere along those lines. Plus my last months bill so it came out to over $300 that I paid them to end the contract. I thought that would be the end of the nightmare with Sprint & that I would never ever use there crappy services again or ever recommend them to anyone.
A few years later I checked my credit scores & saw that there was negative points from a collection agency. I contacted that collection agency & they said I owed Sprint $400.00. So I called Sprint they said I never closed my cell phone account & that they had only suspended my line so they kept my cell phone line open for 6 months then closed it out & charged me for it. Um what?! Since it was such a long time ago she couldn't actually open up my account & notes etc. I asked her what was the last payment they received from me she said $300. So not only did they charge to deactivate my phone when I specifically asked them to close it they kept it open so they could continue charging me & now that unpaid bill is in collections. I am still receiving letters from the collection agency & I still refuse to pay Sprint another dime.
This report was posted on Ripoff Report on 04/12/2013 12:27 PM and is a permanent record located here: http://www.ripoffreport.com/reports/sprint/overland-park-kansas-66251-4300/sprint-sprint-cont-to-bill-me-even-after-i-closed-my-account-paid-in-full-the-deactiva-1042786. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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