• Report: #1082426
Complaint Review:


  • Submitted: Fri, September 06, 2013
  • Updated: Fri, September 06, 2013

  • Reported By: HellRazr — Buckeye Arizona
6391 Sprint Parkway Overland Park , Kansas USA

Sprint Nextel Scam on Termination of Service to switch carriers Not Early Term Overland Park Kansas

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 Had Sprint for 4 years, treated me fairly well any problems I had were immediately fixed. Just this past August I was eligilbe for a phone upgrade and I decided to switch back to Verizon reason being they have better service and they actually have 4G in phoenix. Sprint doesn't have 4G in phoenix but still charges you the $10. Thats not the issue. When I transported my nuber to verizon everything went fine, I got my current bill in the mail for $88 and some change. I just recieved a final bill in the mail for $208 the $88 Plus $117 Early termination fee. Let me explain. When I called in the women said my contaract was up in December. Well If that was the case I would have waited. She then said you can get an upgrade every year which is not correct or I would have had a new phone every year. So in a nutshell Beware and watch when you decide to switch. I'm kind of screwed becuase I get Ebill and no way to back myself up, but I maybe taking to small claims court. This is abousoutely nonsense of what they told me on the phone. Also They offered to take the fee off if I reconnected service. I'm not going to do that because I would be paying 3 months of service and another phone bill. So much for customer satisfaction.

This report was posted on Ripoff Report on 09/06/2013 06:59 PM and is a permanent record located here: http://www.ripoffreport.com/reports/sprint/overland-park-kansas-66251/sprint-nextel-scam-on-termination-of-service-to-switch-carriers-not-early-term-overland-p-1082426. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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