Report: #194069

Complaint Review: Sprint - Yucaipa California

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Ripoff Report is Xcentric Ventures

Submitted: Wed, May 31, 2006
Updated: Wed, May 31, 2006
Reported By: — yucaipa California

Author Confirmed

Why?

Sprint sprintpcs.com Yucaipa, California U.S.A.

Phone:
Web:
Category: Cellular Phone Companies

Sprint ripoff fraudulent termination charges Yucaipa California

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were customers for full 24 mo. contract plus 2 weeks. even verified the contract start date to be sure. when we changed to Cingular 2 weeks AFTER our contract expired the tried to hit us with a fraudulent early termination fee ($150.00 per line, in our case 3 lines = $450.00!). When calling customer service to inquire the bill they stated the we had renewed our contract 4 months before by accepting a %5 discount on our monthly rates, and that had started the contract period over! We demanded to see written authorization or phone recording with our signatures or voice accepeting these terms. The immediatly stated they could not produce proof of authorization and dropped the charges... in my opinion was just a scam to try and get what they can from vulnerable customers...

Troy
Yucaipa, California
U.S.A.

This report was posted on Ripoff Report on 05/31/2006 10:04 AM and is a permanent record located here: https://www.ripoffreport.com/reports/sprint/yucaipa-california/sprint-ripoff-fraudulent-termination-charges-yucaipa-california-194069. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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