Complaint Review: Square Enix - PlayOnline - FFXI - Internet
- Square Enix - PlayOnline - FFXI 999 N Sepulveda Blvd 3rd Floor El Segundo, CA 9024 Internet United States of America
- Phone: 3108460345
- Web: http://www.playonline.com
- Category: Internet Services
Square Enix - PlayOnline - FFXI Square-enix playonline ffxi Got my account hacked and Square-enix wouldn't roll the account back internet
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My 6 year old account was hacked between April and June. Square-enix was informed of the breech they investigated and found nothing to prove the obvious breach. Keep in mind no 1 had access to the account but me. Or so I thought. Two months later return find the account wiped.
To top things off i get charged for 2 months of service I can't use due to my information being deleted. Repeated attempts to get square repair the account have failed. they won't even refund the money from 2 month period after my account was deleted.
don't deal with this company or products. You'll get ripped off like I did and left hold wondering why after 6 years a business with this company they just say sorry aren't worth a time.
A very simple they could have fixed that utterly refused to. 8 web chats 3 phone calls and several faxes later. i realized my mistake in trusting them to do the right thing.
DO NOT TRUST THIS COMPANY. YOU WILL REGRET IT IN THE END IF YOU DO.
This report was posted on Ripoff Report on 07/07/2010 11:46 AM and is a permanent record located here: https://www.ripoffreport.com/reports/square-enix-playonline-ffxi/internet/square-enix-playonline-ffxi-square-enix-playonline-ffxi-got-my-account-hacked-and-squa-621048. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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