Report: #132409

Complaint Review: Square Trade

  • Submitted: Tue, February 22, 2005
  • Updated: Tue, February 22, 2005
  • Reported By: Las Vegas Nevada
  • Square Trade
    www.ebay.com
    Internet
    U.S.A.

Square Trade EBay Imply they will remove negative feedback and don't. eBay says not connected with them but they have to be! ripoff Internet

Show customers why they should trust your business over your competitors...

Square Trade implies it is a part of eBay and also implies that if you pay a fee, they will remove negative feedback if you are not at fault... I fell for it as each time you get a negative feedback on eBay, you get an email from them telling you the negative feedback can probably be removed. They have you pay an annual fee up front with 30 days "trial" to get all money refunded. They dragged out the "investigation" until after the 30 days was up and then said there was no cancellation.

I'd assumed I'd get my remaining credit; when they closed the case although I'd done nothing wrong, didn't remove the feedback and charged an additional $10 for the mediator. I complained to eBay who say that Square Trade is independent and has nothing to do with them. I don't believe that for a minute. At the very least they're getting a kickback or they wouldn't let Square Trade be inserted into your auction listings. This is a total ripoff and false advertising at the very least!

Wayne
Las Vegas, Nevada
U.S.A.
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This report was posted on Ripoff Report on 02/22/2005 07:28 PM and is a permanent record located here: http://www.ripoffreport.com/reports/square-trade/internet/square-trade-ebay-imply-they-will-remove-negative-feedback-and-dont-ebay-says-not-conne-132409. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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