Report: #190875

Complaint Review: Stainsafe

  • Submitted: Wed, May 10, 2006
  • Updated: Wed, May 10, 2006
  • Reported By: Modesto California
  • Stainsafe
    354 Hiatt Dr.
    Palm Beach Gardens, Florida

Ripoff by stainsafe warranty Palm Beach Gardins,Florida

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i purchased a 7year warranty on my furniture from levitz in modesto,ca on 7/19/01, the warranty is from stainsafe in palm beach gardens, fl.

i called stainsafe on or about mid may 2005 claim #990675 on 7/01/05 i received a post card from stainsafe denying the claim. they stated i did not send the required paper work.

i have filled 2 more claims on the 2 chairs due to tears & ripes claims #1018480 & #1063979. on 11/30/05 a svc tech looked at the chair, he called stainsafe & talk to raul he agreed that it did need to be relpaced, raul stated he was authorized to settle with me for less than $200.00. i stated not acceptable to me. he stated to it colud take up to a year to get my money back. istated to him it was ok, as i was going out of state in jan 06 for 3 mons.

on 12/14/05 i filed another claim on the other chair claim #1109857 i talk to bonita, she she would filed it with the other claims. on 4/24/06 i received a letter from stainsafe denying al l claims on both chairs.

Modesto, California
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This report was posted on Ripoff Report on 05/10/2006 12:21 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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