Complaint Review: Stamps.com
Stamps.com Not illegal but Not scrupulous Internet
*UPDATE Employee: Stamps.com Response
I did not realize -- i.e. didn't read the fine print -- I was signing up for subsequent monthly charges when I "registered" my account on line with Stamps.com. I also believed the USPS logo up there, thinking they were
connected. Clever marketing, that.
Unfortunately I did not realize that I'd been assessed $15.99 per month on my VISA card until 6 months had passed. I do not remember authorizing that subscription and told the service rep Jay that when I called the toll-free number on my cc statement.
I told Jay that I'd only used the service a couple times for packages [not saving a darn thing, in fact making those packages quite expensive!]. He was smoothly apologetic but wouldn't let me just cancel. He offered perks -- reduction in monthly fee to $9.99/month & more coupons -- but wouldn't reimburse me for my newest payment [since it reflects FUTURE service, they can't reimburse. Funny logic that].
They try to keep you as a customer by offering up these "bargains" or promises of waivers if you'd just continue. If GoInternet.net can be brought down by their shady ways perhaps Stamps.com can also be exposed.
I should've known better. I worked as a telemarketer [for the briefest time allowed by the company so I could collect my only paycheck, essentially giving notice on my first day of work at GoInternet.net in Philadelphia in 2003.
They were fined and shut down eventually].
Scams like this take advantage of peoples trust, hoping you don't read the fine print. Its a totally unnecessary service set up with the intent to bamboozle un- or half-wary folks to signing up for something they dont reallyneed. Im embarrassed, thinking I was fool-proof. All it takes is a distracting
moment and you can get hooked.
This report was posted on Ripoff Report on 04/21/2013 12:18 PM and is a permanent record located here: http://www.ripoffreport.com/reports/stampscom/internet/stampscom-not-illegal-but-not-scrupulous-internet-1045041. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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