Report: #980684

Complaint Review: Standard Auto Care

  • Submitted: Tue, December 11, 2012
  • Updated: Tue, December 11, 2012
  • Reported By: jawill71 — Sacramento California United States of America
  • Standard Auto Care
    2240 Colfax St
    United States of America

Standard Auto Care I spent over $4,600 on car repairs, the car lasted a week. Internet

Show customers why they should trust your business over your competitors...

Consumer's Original Complaint :

My vehicle was misdiagnosed, paid over $4k for repairs, my vehicle still does not work and Standard Auto Care will not fix it.On Oct 6 2012, I had my 2006 Nissan Altima towed to Standard Auto Care for diagnosis. I was told by Tom, the owner, that my vehicle had a blown head gasket and 2 catalytic converters that needed to be replaced....all told over $4,000 of repairs. I decided to have the repairs done and finance the repair cost, as this is my only vehicle. I picked up my vehicle on Oct 25. On approx Oct 29,the oil light and check engine light came on in my vehicle.

I put in approx 3 quarts of oil...the oil light off, but the check engine light remained on. On Oct 30 i called Standard Auto Care and returned the vehicle to them. Tom, the owner, told me that I now had a piston ring/ rod issue that they had no way of knowing about, and that my engine would have to be rebuilt. He told me to check the oil often, and had a techician reset the check engine light. On November 1st, while driving on Interstate 80, my vehicle started to make a knocking sound and stopped.

I was stranded on the side of the freeway, and was charged over $200 to have my vehicle towed to my home. I didn't even have my car for a week and it was broken down again. All told, after paying over $4,000 for repairs and over $200 in towing fees, I am still left without a car.....and Tom, the owner of Standard Auto Care, refuses to refund my money. His only offer was to provide free labor to install a used engine if I buy one. DO NOT TRUST THIS SHOP WITH YOUR VEHICLE!!! Feel free to comment with any questions because I wouldn't want anyone to go through what I've gon through with Tom Hipp and Standard Auto Care.
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 12/11/2012 03:55 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.