• Report: #1073960
Complaint Review:

Stanley Home Warranty

  • Submitted: Wed, August 07, 2013
  • Updated: Wed, August 07, 2013

  • Reported By: Jerry — Midway Utah
Stanley Home Warranty
Nationwide USA

Stanley Home Warranty Denied claim Nationwide

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I have had a home warranty from Stanley Home Warranty for about a year.  The paperwork they sent has no dates, and no addresses.  I called in to start a claim and after confirming that my policy was in place, received an authorization number, authorizing me to proceed with the repair.  After locating a provider and ordering parts, I submitted the invoice for reimbursement.  After not hearing anything back, I called in to find out where the reimbursement stands, only to be told that my claim was denied and my policy was expired. 

Left a message with the owner, and of course, no return phone call as of yet.  It's amazing that they could deny this claim after I confirmed the policy and got an authorization number from their representative.  It took several weeks to get the part because they couldn't help me find a provider, and because of that they deny a claim?

I don't recommend Stanley to anybody for a home warranty.

This report was posted on Ripoff Report on 08/07/2013 04:22 PM and is a permanent record located here: http://www.ripoffreport.com/reports/stanley-home-warranty/nationwide/stanley-home-warranty-denied-claim-nationwide-1073960. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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