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Report: #1150638

Complaint Review: Stanleyhomewarranty - Internet

  • Submitted:
  • Updated:
  • Reported By: Mac — Hazel greenf Alabama
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  • Stanleyhomewarranty Internet USA

Stanleyhomewarranty I call there company on phone told them what I had the year of heat pump they said no problem if it brakes they will fix or replace about 8 months later had problem they sent someone out after 3 weeks said it need to be replace they just won't to give 250 dollor because it was older then ten years. I said I told the women when I signed up how old it was and she said there was on problem we will repair it or replace it. We'll they would not fix it or replace said it was over 10 years old .so I canceled it and they still try to bill my credit card. The will promise you the moon to get you to sign up , but won't do a thing when it comes time to fix it. New Jersey. New york New york

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Don't get stanleywarranty they are a ripoff I called told what I had they told me when I had problems call 8 months later heat   Went out they sent someone out after 3 weeks. Said compressor was broke need to replace the heat pump . After several weeks they said if I would go in line and read the terms any ac or heat over 10 years old they only give 250 to put for an new one. I said I didn't sign up on line I called on phone. And why did the person selling the warranty tell the terms because she ask me how old the heat and air was I told about 15 years old why did she not tell me that anything over ten years old only got 250. Dollars. She just told me they would fix it or replace. It if couldn't be fixed. If she would have told me that i wouldon't buy the plan. They said I should go online and read they terms. I said I didn't sign up online I called on the phone. She should told me the terms when it broke I called the number and that is when I found out you had report for service on line. They are crooks. big ripoff so don't buy the service.

This report was posted on Ripoff Report on 05/29/2014 01:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/stanleyhomewarranty/internet/stanleyhomewarranty-i-call-there-company-on-phone-told-them-what-i-had-the-year-of-heat-p-1150638. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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