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Report: #1256075

Complaint Review: Staples Hoover, AL - hoover Alabama

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  • Updated:
  • Reported By: allenberg — HOOVER Alabama USA
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  • Staples Hoover, AL 1694 Montgomery Hwy #210 hoover, Alabama USA

Staples Hoover, AL Staples Hoover, AL Staples in Hoover print department purposely messed my advertising package up and will never have my business anymore! hoover Alabama

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Staples in Birmingham (Hoover), AL (ALabama) is the worst place to ever count on them to print anything to your requirements. I have spent over $2-$3,000 in the last 60 days and I have not had more than two successful transactions, where either staples in birmingham (hoover), AL would have to either reprint my entire project or they would have to replace certains parts of my advertising portfolio. The amount of time and money Staples has cost me and made me waste going back in forth to their store is why I am now FED UP with them and finally posting my review about what crap you can expect from Staples in Hoover, AL.

 

I have had 4 total reprints, 6 different times I have had to go back to staples in hoover, al to make have something corrected. Loren was the only person who always took care of me, if their was a problem she fixed it and made it all better. However, the other woman at the print station in staples, named melissa has been the one who kept making me feel like its my fault their printers dont print my profolio and basically I am the only one this happens to, WHICH IS ODD TO ME! Oh I am the only one?!? Yeah right!

 

I am not able to keep my anger in anymore, the last two times melissa has pissed me off so bad with her comments that finally this last time when I went in there to get my flyers printed and the paper the flyers are printed on was the worng f* paper melissa tells me oh I know you always get the heavy thick paper (because that is what I f* need and WANT) but I spoke with my manager and he said that the girl (loren) who norally prints everything durning the week has been doing it all on the wrong paper. I said no, thats the paper I am paying for, she said well the manager has backed me on that the paper you get FOR $35 dollars is no better than the $3 a pack of 500 sheets of paper that anyone else would buy but we are going to charge you $35 for this. I asked melissa, was she sure this was the right paper because this is not what I agreed to pay for.

Melissa then proceeded to tell me that when My order came in she personally went to her manager and asked about the type of paper I normally get, which i am trying to figure out why she would want to screw up my order before she even got started but needless to say she never called to tell me she was going to screw me, waste more of my f**king time, money and gas to go to a store to pay for something I never wanted and never order and melissa knew this but still proceeded to screw me and tell me her manager backs her on her decision.

 

SO MY RESPONSE TO HER IS.... DOES YOUR MANAGER STILL BACK YOU AFTER YOU CAUSED THIS REVIEW TO SHOW UP ON THE FIRST PAGE OF GOOGLE FOR STAPLES IN HOOVER, AL (BIRMINGHAM, AL)???

 

A LITTLE REMINDER, BE APART OF THE SOLUTION, NOT THE PROBLEM!

 

TO ALL WHO DONT WANT THEIR ADVERTISING PACKAGES TO GET SCREWED UP, EITHER MAKE SURE LOREN IS AT THE PRINT STATION AT STAPLES OR DONT BOTHER WASTING YOUR MONEY.

This report was posted on Ripoff Report on 09/20/2015 12:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/staples-hoover-al/hoover-alabama-35216/staples-hoover-al-staples-hoover-al-staples-in-hoover-print-department-purposely-messed-1256075. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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