Complaint Review: Staples - Framingham Massachusetts
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Confirmed
- Staples Framingham, Massachusetts United States of America
- Phone:
- Web: www.staples.com
- Category: Computer Dealers
Staples Another ripoff by a major corporation Framingham, Massachusetts
*Consumer Suggestion: Small Claims Court
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
A year ago I purchased insurance for my Hewlet Packard laptop for $400 for 3 years from Staples. Now after many problems (the computer is obviously a lemon) the wireless card is broken. Their records don't show that I purchased the warranty. We faxed them a copy of the receipt twice. This has been going on for 3 weeks. They still haven't sent us a box to mail the computer back to them for repairs. Now I'm told that no matter what is wrong with the computer they will only format the hard drive and send it back to me. I've already done that and the wireless card still doesn't work. Why should it anyway? This is not a software problem.
This report was posted on Ripoff Report on 01/12/2012 04:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/staples/framingham-massachusetts-/staples-another-ripoff-by-a-major-corporation-framingham-massachusetts-821909. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 Consumer Suggestion
Small Claims Court
AUTHOR: IntheKnow - (USA)
SUBMITTED: Monday, January 16, 2012
With a valid receipt, you have recourse. Either contact your state's division of consumer affairs - let someone help you with this battle. OR file a claim in small claims court. Sounds as if the service administrator (probably Federal Warranty) is dragging their feet. IF you've been calling the number in the booklet, circumvent that and call Staples corporate directly - ask for the dept that handles the service plans. One or more of these will get you satisfaction.
Related Reports
08:00 PM
12:20 PM
07:31 PM
12:16 PM
12:16 PM
09:13 AM
03:25 PM
02:30 PM
02:03 PM
12:19 PM
New 
Updated 
Rebuttal 
Photo 
Advertisers above have met our
strict standards for business conduct.
