Complaint Review: Staples - Nationwide
- Staples Nationwide USA
- Phone: 1-800-333-3330
- Web: staples.com
- Category: Office Suppliers & Stationers
Staples Staples denies picked up order even with credit card transaction number, refuses rebates. Framingham, MA Nationwide
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Item was purchased on 2/9/2017. I called as soon as I got the notice which was 2/21/2017. I was told "Not a problem", we have found this order, we will update your file, we will get this processed
I've been denied again. Same information, stating nothing could be found with credit card transaction number. Item was paid for online, I went to store to pick it up within an hour. I've been told credit card transaction number cannot be located.
Store denies I ever picked up product even though I have signed a receipt stating I picked it up.
There is an "easy rebate" of $40 on this item. Staples is denying payment for this. I don't have time to babysit Staples so they can do what they need to do for customers which is process their rebates.
This report was posted on Ripoff Report on 03/10/2017 02:56 AM and is a permanent record located here: https://www.ripoffreport.com/reports/staples/nationwide/staples-staples-denies-picked-up-order-even-with-credit-card-transaction-number-refuses-1360904. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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