Complaint Review: Staples.com - Internet
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- Author Confirmed
- Staples.com Staples.com Internet U.S.A.
- Phone:
- Web:
- Category: Office Suppliers & Stationers
Show customers why they should trust your business over your competitors...
Staples.com is a huge ripoff. I received a defected merchandise. They did not resend me a new order when it was 30 days guaranteed. I ordered a specific item but they sent me the wrong item. I called them and resent the item back, they overcharged my credit account without my knowledge. I still ahve received the actual item.
anonymous
Milwaukee, Wisconsin
U.S.A.
This report was posted on Ripoff Report on 05/30/2006 12:31 PM and is a permanent record located here: https://www.ripoffreport.com/reports/staplescom/internet/staplescom-ripoff-internet-193862. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#4 Consumer Comment
Right there with you!
AUTHOR: Logan - (U.S.A.)
SUBMITTED: Wednesday, February 18, 2009
I had a similiar situation as you. My items arrived broken. I returned them for an exchange for replacements of the same items. I checked my credit card report online and saw that they recharged my credit card for another $175.89 even though I had already paid for the items that I still don't have.
At the moment I have double paid for the items and don't actually have them yet.
They recharged my credit card they had on file even though I didn't authorize or approve those charges.
It is illegal to just take money out of someones account without authorization and without providing a product or service. I had already paid for the items so they were not charging me for the items. I am filing a dispute with my credit card company and am looking into other legal recourse for them illegally taking money out of my account.
#3 Consumer Comment
Right there with you!
AUTHOR: Logan - (U.S.A.)
SUBMITTED: Wednesday, February 18, 2009
I had a similiar situation as you. My items arrived broken. I returned them for an exchange for replacements of the same items. I checked my credit card report online and saw that they recharged my credit card for another $175.89 even though I had already paid for the items that I still don't have.
At the moment I have double paid for the items and don't actually have them yet.
They recharged my credit card they had on file even though I didn't authorize or approve those charges.
It is illegal to just take money out of someones account without authorization and without providing a product or service. I had already paid for the items so they were not charging me for the items. I am filing a dispute with my credit card company and am looking into other legal recourse for them illegally taking money out of my account.
#2 Consumer Comment
Right there with you!
AUTHOR: Logan - (U.S.A.)
SUBMITTED: Wednesday, February 18, 2009
I had a similiar situation as you. My items arrived broken. I returned them for an exchange for replacements of the same items. I checked my credit card report online and saw that they recharged my credit card for another $175.89 even though I had already paid for the items that I still don't have.
At the moment I have double paid for the items and don't actually have them yet.
They recharged my credit card they had on file even though I didn't authorize or approve those charges.
It is illegal to just take money out of someones account without authorization and without providing a product or service. I had already paid for the items so they were not charging me for the items. I am filing a dispute with my credit card company and am looking into other legal recourse for them illegally taking money out of my account.
#1 Consumer Comment
Right there with you!
AUTHOR: Logan - (U.S.A.)
SUBMITTED: Wednesday, February 18, 2009
I had a similiar situation as you. My items arrived broken. I returned them for an exchange for replacements of the same items. I checked my credit card report online and saw that they recharged my credit card for another $175.89 even though I had already paid for the items that I still don't have.
At the moment I have double paid for the items and don't actually have them yet.
They recharged my credit card they had on file even though I didn't authorize or approve those charges.
It is illegal to just take money out of someones account without authorization and without providing a product or service. I had already paid for the items so they were not charging me for the items. I am filing a dispute with my credit card company and am looking into other legal recourse for them illegally taking money out of my account.
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