Report: #108349

Complaint Review: Star Furniture - Ashley Furniture - Austin Texas

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Ripoff Report is Xcentric Ventures

Submitted: Tue, September 14, 2004
Updated: Tue, September 14, 2004
Reported By: — Round Rock Texas

Author Not Confirmed

Why?

Star Furniture - Ashley Furniture 9503 Research Blvd Austin, Texas U.S.A.

Phone:
Web:
Category: Furniture & Furnishings

Star Furniture - Ashley Furniture ripoff Defective products. Unreal customer service. Austin Texas

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I bought a cocktail table from Star Furniture. This table has a lift up top so that it can be used when standing. When I received the table, it had several spots that were not varnished and the mechanism for lifting the top was missing many parts. We had them deliver a replacement table. This second table had varnish, but it was scraped up badly. And, like the first table, had parts missing so that it would not lift up. The customer service person said that our "expectations are too high"!

After a few blatant lies and annoying attempts to get us to keep the crappy furniture, they finally came to pick it up; but still haggled over refunding our cost of delivery.

James
Round Rock, Texas
U.S.A.

This report was posted on Ripoff Report on 09/14/2004 11:55 AM and is a permanent record located here: https://www.ripoffreport.com/reports/star-furniture-ashley-furniture/austin-texas-78664/star-furniture-ashley-furniture-ripoff-defective-products-unreal-customer-service-aust-108349. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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