• Report: #312053
Complaint Review:

Starbucks Coffee

  • Submitted: Tue, February 26, 2008
  • Updated: Tue, February 26, 2008

  • Reported By:Los Angeles California
Starbucks Coffee
PO Box 34067 Seattle, Washington U.S.A.
  • Phone: 206-318-1575
  • Web:
  • Category: Employers

Starbucks Coffee Starbucks Fails its own mission and frauds its employees Seattle Washington

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Starbucks Coffee Mission statement:

To establish Starbucks as the premier purveyor of the finest coffees in the works while maintaining our UNCOMPROMISING PRINCIPLES as we grow.

Uncompromising principles:

To maintain a great work environment and treat each other with respect and dignity

Embrace diversity as an essential component of the way we do business
Apply the highest standards of excellence to the purchasing, roasting, and fresh delivery of our coffee

Develop enthusiastically satisfied customers all of the time

Contribute positively to our communities and our environment

Recognize that profitability is essential to our future success

On February 21st Starbucks laid off over 250 employees they call partners in an effort to control costs. Not a single executive took any kind of pay cut and the new CEO Howard Schultz even gets paid more than the previous CEO Jim Donald. They created a new CCO position with a six figure salary, yet they cut over 250 partners who need to feed families and have benefits. This coming from a company that claims to be different and people focused.

Starbucks violated its very own mission statement to save upper executives and board members from having to lose a small portion of their income. There was no great work environment on February 21st and there hasnt been one since. Ever since Mr. Schultz took over the partners working in the SSC in Seattle have been walking on egg shells.

I was told I could take a lower position with a significant pay cut or look for another job. I was given a small amount of time to decide. I am forced to work there due to needing medical benefits. This is coming from a person who used to vehemently defend Starbucks because I believed it to be special. I guess I was wrong. Its just another big greedy corporation, except it claims to be something its not. This needs to stop.

It seems that Starbucks only follows its mission when the stock price is favorable.

Los Angeles, California

This report was posted on Ripoff Report on 02/26/2008 12:59 AM and is a permanent record located here: http://www.ripoffreport.com/reports/starbucks-coffee/seattle-washington-98124/starbucks-coffee-starbucks-fails-its-own-mission-and-frauds-its-employees-seattle-washingt-312053. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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