Report: #1387297

Complaint Review: Starbucks Corporation

  • Submitted: Fri, July 21, 2017
  • Updated: Fri, July 21, 2017
  • Reported By: HOWARDSHORE — Los Angeles California USA
  • Starbucks Corporation
    1 Queen Street East #G5
    Toronto, Ontario
    Canada

Starbucks Corporation disgusting, low class, unprofessional, no style, an embarrassment, liars, selfish, greedy, don't care about disabled customers, was NOT concerned about the customer's needs, horrible, Toronto Ontario

*Author of original report: Go And F*** Yourself

*Consumer Comment: Lighten Up Francis

*Author of original report: YOU ARE A STUPID F*****' IDIOT!

*Consumer Comment: Cantankerous

*Author of original report: are you a weirdo?

*Consumer Comment: Glory Day

Show customers why they should trust your business over your competitors...

Do Not Visit This Disgusting, Low Class Starbucks Location!

 

 

This Location Has No Respect For SeniorsThe Elderly And The Disabled!

 

Back on Friday, July 21st, 2017 at approximately 12:45 P.M., I went with my 86 year old mother, Mrs. Helene Shore to the Starbucks location at:  

1 Queen Street East  #G5, Toronto, Ontario  Canada  M5C 2W5. [continued below]....
.....

 

Before we purchased anything, my mother needed to sit down since she is 86 Years Old and Uses A Walker and so I looked around the store to see what.tables and/or seats were available.

 

At this particular Starbucks location, there were tables outside, but it was Way Too Hot For Her To Sit Out There, however, inside there were about four (4) tables which were all occupied by No More Than One (1) Person Per Table.

 

I therefore went to at least one of the tables to ask if my Disabled Mother can sit down at her table since she was Occupying A Whole Table That Had Seats For Four (4) Persons and My Request Was Refused Stating That She Was Waiting For Other People Which I Knew Was A Big LIE!

 

I was very angry and offended that this Very Selfish Female Customer Refused To Offer My Mother One Of The Available Seats At Her Table since she was Not Waiting For Anybody and Just Wanted To Hog The Table All To Herself!

 

I went immediately to the front of the store to Complain About The Very Rude and Selfish Customer about it and Your Female Employee told ME that there was Nothing That She Could Do About It (even though there were at least Three (3) Extra Seats Available And Free at that table.

 

Not Only That, but the Other Tables all had Plenty Of Empty Seats In Them since there was ONLY one (1) person seated at each table and once again, Your Female Employee Refused To Even Offer My 86 Year Old Disabled Mother With Her Walker One Of The Other Seats Either as an Alternative!

 

I did NOT know that Your Starbucks Seats are Reserved For Specific Customers?

 

Since When Can A Disabled Person Not Be Seated At A Starbucks Table that Has Available Seating!

 

DisgustingFilthy and Ridiculous!

 

That Female Employee Of Yours Deserves To Be FIRED for this!

 

No Excuses Shall Be Accepted On How She Just Treated One Of Her Starbucks Disabled Customers!

 

Shame On You For Your DisgustingUnprofessionalLow Class Actions!

 

Please Note:  I did call up your customer service phone number today at approximately 12:50 P.M. to file a complaint about this Horrible Starbucks Experience and I was on the phone for about 20 Minutes and during the conversation I asked to speak to a supervisor and then I was put on hold.

 

However, No Supervisor Ever Came To The Phone and while I was holding for such a long time I was also Disconnected as well and had to Start All Over Again!

 

When I called back again, I was transferred to a different Customer Relations Department and finally was able to File The Complaint From Start To Finish and was given this Case Number:  #29220600.

 

However, this does Not Relieve Me From The StressAggravation and Humiliation and Embarrassment that my mother and I went through at that location and because my mother, Mrs. Helene Shore could Not Be Accommodated and Treated As A Proper Starbucks Customer By Giving Her A Proper Available Seat In The Starbucks Location, we Both Left The Store Without Making Our Purchase.

 

I am very, very AngryUpsetPissed Off and Disgusted Over Your Female Employee's Behavior and will Not Be Returning Back To This LocationEver!

 

In Addition:  I am forwarding copies of My NegativeDetailed Review With Pictures That I Took To Show Exactly How Empty The Tables Actually Were In That Starbucks Location To All Of The Corporate Executives That Run Your Company Out In Seattle, Washington.

 

Nobody (Including Disabled Persons) Deserves This Type Of Abuse And I Personally Will Not Accept ItNor Tolerate It!

 

Thank you.

 

Sincerely yours,

 

Howard Paul Shore

Angry And Upset Starbucks Corporation Customer

On Behalf Of Mrs. Helene Shore, Your Customer

 

/HPS
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This report was posted on Ripoff Report on 07/21/2017 06:51 PM and is a permanent record located here: http://www.ripoffreport.com/reports/starbucks-corporation/toronto-ontario-m5c-2w5/starbucks-corporation-disgusting-low-class-unprofessional-no-style-an-embarrassment-1387297. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
3Author
3Consumer
0Employee/Owner

#1 Author of original report

Go And F*** Yourself

AUTHOR: - ()

 I don't know who the f*** you are but you obviously have nothing better to do than to choose reviews that you don't like and criticize people because you have nothing better to do you were not there you do not know the situation and it's absolutely none of your business but you have nothing better to do than the common another people once you go write your own reviews and sell all the people respond to yours you have a habit of trying to make people angry but it's not going to work here my mother and I have already been more than taking care of and the corporate Executives of Starbucks already know the situation quite well better than you do so I think you need to mind your own f****** business piece of s*** and get a life I dare you to come to my face and say this stuff I would punch you in the face so hard I swear I hate people like you f*** you

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#2 Consumer Comment

Lighten Up Francis

AUTHOR: coast - (USA)

“who said that I was on the phone with customer service while my mother was in the Starbucks”

You wrote that you entered Starbucks with your mother at 12:45 PM and called customer service at 12:50 PM so obviously you called while your mother was standing there being supported by her walker. You were more concerned with throwing a fit on the phone than caring for your mother.

“are you on drugs”

No, but maybe you should be. Perhaps your psychiatrist can modify your prescription because it is evident that you suffer from anger issues and the inability to exercise self-restraint. Your incessant use of foul language is juvenile.

No, I am not employed by or have any vested interest in Starbucks.

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#3 Author of original report

YOU ARE A STUPID F*****' IDIOT!

AUTHOR: - ()

 I personally do not know if you work for Starbucks or not however you must be one of the employees that works there because you have no f****** education you have no brains your unprofessional you have nothing you don't care about customers who said that I was on the phone with customer service while my mother was in the Starbucks you f****** idiot are you so stupid are you on drugs you need to mind your own f****** business because you have been reported to every corporate executive that works for Starbucks you have no idea who the f*** I am that you are f***** right now because you've been blasted all over the Internet .you understand that you need to tell more manners and respect for people you have no respect for the elderly you have no respect for disabled people and you have no respect for my mother. you need to know mad your own f****** business because you're about to lose your f****** job and if you do it again to me or any way that I know. I'll probably more reviews about you with your picture published and your name and I'll blast you so go f*** with somebody else and mind your own f****** business a piece of f****** s***

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#4 Consumer Comment

Cantankerous

AUTHOR: coast - (USA)

How many seats became available while you were on the phone with customer service? Did you leave your mother standing there leaning on her walker during your 20-minute whiny telephone call? That wasn’t nice.

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#5 Author of original report

are you a weirdo?

AUTHOR: - ()

do you have nothing else to do, but send out weird remarks when you know absolutely nothing about the situation since YOU were NOT there?

 

i honestly do NOT give a s*** what YOU think YOU piece of F*****' S***!

 

and if YOU had any F*****' Education, YOU stupid Trump Supporter, YOU would know that I live in the United States and I go to Canada to visit my family if it is any of YOUR F*****' Business!

 

whoever the F*** YOU are, YOU need to get a LIFE!

 

YOU obviously do NOT have one.

 

worry about YOURSELF and LEAVE ME and MY LIFE THE BLOODY F*** ALONE!

 

bye.

 

 

Howard Paul Shore

Executive, Writer For Ripoffreport.com and Other Social Media Websites

 

/HPS

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#6 Consumer Comment

Glory Day

AUTHOR: Robert - (USA)

Thank you for leaving the US, but I feel sorry for Canada.

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