Report: #1324197

Complaint Review: Starbucks

  • Submitted: Tue, August 23, 2016
  • Updated: Tue, August 23, 2016
  • Reported By: dontdarescamme — Tacoma Washington USA
  • Starbucks
    1816 S Mildred St #6A
    Tacoma, Washington
    USA

Show customers why they should trust your business over your competitors...

I'm gonna skip the backstory and cut straight to the chase. Today, on Aug, 23rd, approx. 3:10pm, I ordered an ice water with flavor (peppermint) like I have done before and in many other coffee shops (I'm not a cheapscape, just notoriously broke. Don't you dare judge!) I have always been charged for the flavor (55 cents) Now all of a sudden, without any announcement, warning or hint what so ever, a (free) ice water with flavor (55 cents) is now charged as an iced tea! According to the Barista, they have just received a notification to charge it that way. This is clearly a blatant ripoff on behalf of Starbacks. Do they even think about the customers they will lose before they enforce such a b*******?? Ok, I understand if some stores charce 10 cents for a plastic cup. I reluctantly looked past the fact that they put a name to a shot of espresso topped whip cream and charged triple it's value, but this... this takes the cake! As long as this scam goes on, I feel compelled to avoid any starbucks in town and take my business elsewhere. I did end up paying for the flavor, but those kind of stunts are a major, if not the main reason why their customers jump the ship. An espresso shot topped with whip cream should be charged as that. A free ice water with 55 cents of flavor should be charged for the flavor and NOTHING else!! Until this is abolished, I'm done with SCAMBUCKS!

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This report was posted on Ripoff Report on 08/23/2016 03:31 PM and is a permanent record located here: http://www.ripoffreport.com/reports/starbucks/tacoma-washington-98465/starbucks-starbucks-now-charges-an-ice-water-with-flavor-as-an-iced-tea-are-they-insane-1324197. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
2Author
1Consumer
0Employee/Owner

#1 Author of original report

Oh look, a butthurt Scambucks worker!

AUTHOR: - ()

You must be working for them since you try to dilute the significance of my complaint. It's not about knitpicking over tidbits nor being a cheapskate (I did say "don't judge" didn't I? Learn to read!) And I'm well aware of overpriced flavored waters at any other place, but that's not the point. It's about Scambucks using any excuse to justify price gauging their customers like that. And this is just one of many examples of their scams. A cup of water is free, a cpl pumps of flavor is 55 cents. And that's what I and anyone should expect to be charged for. If they have to stoop this low to pull a few extra bucks out of their customers then they certainly don' deserve my business. I have a valid point and I don't see what your problem is, ripoff is ripoff no matter how insignificant it seems to you (or you try to make it), It's not like I'm starting a 5 Mill lawsuit for putting too many ice cubes in my drink. By the way, your silly kindergarten joke was just not that funny. 

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#2 Consumer Comment

Who put you up to this...

AUTHOR: Robert - (USA)

Someone had to have put you up to this, because no one would be this much of a CHEAPSKATE to think this is anything near a RipOff.  Oh and as for the customers they will loose.  Somehow, I don't think they will miss you or any of your other cheapskate friends and their $0.55. 

Here is a hint for you...you can go one of the many local stores and pick up an entire bottle of Pepermint syrup for $5-$7, a couple bags of ice for $2-$3, a few cups and of course some bottled water and start your own little water stand.  Heck just sell it for the original $0.55 and I bet you will make a mint..Peppermint..:-) 

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#3 Author of original report

correction - "cheapskate" not "cheapscape"

AUTHOR: - ()

Just wanted to point out an error I made in my report. I wrote: ...(I'm not a cheapscape...) That was supposed to read "cheapskate".

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