Report: #913118

Complaint Review: stargames

  • Submitted: Tue, July 17, 2012
  • Updated: Tue, July 17, 2012
  • Reported By: chris — oxford Internet United Kingdom
  • stargames

    United States of America

stargames stargames will not pay winnings , Internet

Show customers why they should trust your business over your competitors...

I decided to try out star games to have a flutter, I deposited 40 and luckily managed to get it up to 100 and cashed out. The first thing I found strange was they would not let me cash the full amount they would only let me have 97 there was a small processing fee then they paid 1.88 back into my gaming account, what's the point in that? They then asked for id which i sent straight away they took 5 days to get back to me that it was accepted. They then stated it would take 10 days to process my withdrawal. 12 days later I contacted them to find out where my money is, they took another 3 days to respond to that stating it would be in my account soon another 5 days past still nothing or any word at this point I am starting to get very angry as I had spent some of the money I had saved for my holiday as I was expecting them to run a professional operation and pay me in an acceptable time frame. [continued below]....
..... I was getting no response to my emails at all now so I sent one stating that if I didn't get my money in the next couple of days I would have to go to the lga which issues their licence. I got a response to that email within an hour even though they had still not responded to the ones I had sent 6 days previously! It stated that they would not process my withdrawal till "after" the 8th September due to a charge-back risk  I cashed out on the 7th June!! I have involved third parties in this matter which have also been stone walled by this company. Maybe I will finally get my money maybe I wont but I would urge you all to steer well clear of this company at best they have treated me like dirt.   
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 07/17/2012 03:02 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.