• Report: #1077102
Complaint Review:

Starion Energy

  • Submitted: Mon, August 19, 2013
  • Updated: Mon, August 19, 2013

  • Reported By: Carol — Elkton Maryland
Starion Energy
Internet USA

Starion Energy bad customer service Internet

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 To get a cheaper rate on my electric, I went with Starion Energy when they called me and secured a rate cheaper than my local supplier.  When it came time to negoitate again, I forgot the date was near and of course Starion increased my rate .0344 cents higher than my local rate!!!  So any money I thought I was saving was not a savings at all.  They neglected to send me a notice as a customer service, courtsey.  When I finally realized it, it was too late.  One month I paid $57.72 more with Starion Energy than what I would have paid with my local supplier.

I cancelled from Starion Energy and of course it will take up to two billing cycles at their increased rate before I can get rid of them.  What a ripoff!!!  Lesson learned.  The cheap always becomes expensive as Judge Marilyn Milian on People's Court would say.

This report was posted on Ripoff Report on 08/19/2013 01:23 PM and is a permanent record located here: http://www.ripoffreport.com/reports/starion-energy/internet/starion-energy-bad-customer-service-internet-1077102. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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