Report: #187710

Complaint Review: Starpoint Resorts - GeoHoliday

  • Submitted: Thu, April 20, 2006
  • Updated: Thu, August 09, 2012
  • Reported By: Henderson Nevada
  • Starpoint Resorts - GeoHoliday
    2206 Paradise Road
    Las Vegas, Nevada


*Consumer Suggestion: You are not the only one

*Consumer Comment: I have same problem

*Consumer Suggestion: StarPoint Resort / GEO Holiday Agreement

Show customers why they should trust your business over your competitors...

I thought that everyone out there that has been LIED to and RIPPED OFF by this company would like to know that I just got off the phone with their "president, co-founder" Michael J. Muldoon. He phoned me personally after I called Starpoint and told Kim (Accounting) to relay a message for me, which went something like this; "Tell him that I just came across this website,, that is full of complaints/accusations that are similar to the ones me and my husband have and that he needs to call me back." She said that "He is in the air." (It's funny how I have asked to speak with him several times before and he always seems to be "in the air") But, strangely enough, after this particular message he returned my call in 5 minutes.

I told him that all we wanted was to be let out of the entire "deal". He proceeded to babble legal jargon that had nothing to do with the situation at hand he even even mentioned Stephanies name. He insinuted that I was a lier. I tried to explain to him (like I did to everyone else at Starpoint for the upteenth time!!!)that the *DISGUSTING SALESMEN STEVIE MONTGOMERY, WHOS CELL PHONE NUMBER IS (702) 883 - 1080*, in Mesquite, NV (that is where we were scammed into there horrible timeshare scheme)LIED to me and my husband telling us over and over "That this purchase is in-house financing and would never show up on our credit reports." We told him it can not show up on our credit reports because we would be refinancing our home in less then a year and we do not need more bills to show up. Again, this idiot reassured us that it would never show up - well it did!

The only reason we found out is because on 03/27/06 we received a letter from MBNA telling us that our credit card appears to be having FRAUDULENT ACTIVITY and "they have been unable to reach us" to discuss the matter. We were shocked and thought it was a mistake because we NEVER SIGNED UP FOR A CREDIT CARD WITH THIS COMPANY! My husband called them and they said we did sign up (we are currently waiting for the copies of these papers that they say they have on file that we filled out)and we bought a timeshare!

This was just the beginning of a string of lies. That stupid salesmen said "for only 5,000points me and my husband could go on a 7day cruise. Come to find out it takes 35,000points and thats for a cabin with no window! (we bought 20,000points every "biennial-even years only" for $7,000.00 for "master-45year right to use") Heres another lie he told us, we could "roll over all unused points year after year". Me and my husband just found out that you can not do this - they expire! Here is another lie that the idiotic salesmen told us, "we could book a GEO resort for only 4995points - in a 3room condo (we have 4kids). That was a lie as well, this deal is not possible with the GEO resort only RCI (he did not state that, which means you pay their exchange fee, MORE MONEY!, which STARTS at $149.00 and up and thats 4 a tiny studio/1bedroom!)

Here is another interesting fact, my husband got a packet of signed copies from the "deal" at Starpoint a few weeks ago. In this packet are all the copies we got from the salesmen EXCEPT for 3 pages - the first one being a copy of an application for a RCI Elite Rewards MasterCard Credit Card, the second copy was info on the Credit Card 'Details of Rate, Fee and Other Cost Information' **THAT WE NEVER SAW!!!** & the last copy we got was titled App Status - Acct Number RCI - MBNA and it was about annual rates and a credit limit etc... BUT what was REALLY INTERESTING WAS THE FACT THAT OUR ADDRESS WAS WRONG! That is why we NEVER got ANYTHING IN THE MAIL FROM THEM IN TIME TO CANCEL!!!

I have already filed a complaint on 04/04/06 with the Better Business Bureau on line. I hope everyone else has as well. I am also talking with several local news stations about a possible story on this corrupt so-called business. I have also been in contact with the Compliance Department at the NV Real Estate Division (702) 486-4033 as well. There are official documents you can fill out and file about SALESMEN THAT MISLEAD YOU. Please call them and have them mail you the forms. When I called the Attorney Generals Office at (800) 266 - 8688, they said to call Consumer Affairs at (702) 486 - 7355. I have not called yet, but I will!

I will not stop my attempts at running this FRAUDULENT COMPANY into the ground! They have SCAMMED the wrong people! They will NOT get away with this! Until this AWFUL SO-CALLED BUSINESS terminates this FRAUDULENT DEAL they SCAMMED me and my husband into, I will do everythng possible to bring them down!

If anyone out there is in the process of picketting (me and my husband plan on doing this real soon - since it worked for Stephanie) or obtaining a lawyer etc.... please let us know so we can join in!

I will be calling back the EXCLUSIVE GEO RESERVATION LINE today to obtain more info and compare it to what our stupid salesmen told us. I highly recommend to everyone out there that is in this mess as well, to DOCUMENT EVERYTHING! I have!

One more thing, this is for Stephanie from Las Vegas, could you please try to get a hold of me,or let me know how to get a hold of you, I would like more information on that CLASS ACTION CASE that is about to be filed in Canada on these morons. How about you and me and anyone else out there that has been SCAMMED,get together and put these CORRUPTED PEOPLE out of business once and for all!

Henderson, Nevada

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This report was posted on Ripoff Report on 04/20/2006 01:39 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Suggestion

You are not the only one

AUTHOR: VC32 - ()

Fraud in general and specifically of timeshare are the order of the day. Customers should be cautious and not be fooled by false promises about investment returns, timeshare resales or anything that sounds too good to be true. There's a company called Mexican Timeshare Solutions that can give you a free consultation on your matter, you should contact them, this is their website:
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#2 Consumer Comment

I have same problem

AUTHOR: hanife - (United States of America)


they told us many lies.  The timeshare doesn't effect our credit , we can cancel it when ever we want, there is no late fee... We believe them they made us sigh the papers quickly and right now we cant cancel it. I dont know what to do. Please let me know if you find  the solution.  i need help.............

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#3 Consumer Suggestion

StarPoint Resort / GEO Holiday Agreement

AUTHOR: Jose - (U.S.A.)

A mutual agreement was attained between Mike Muldoon (Starpoint / GEO Holiday) and ourselves. The situation has been remedied.
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