State Farm Insurance Insurance Fraud......Bogus Business Practice Des Plaines Illinois

I have been doing business with State Farm for over 20 years. Multiple vehicles covered and homeowner policies over the course of the years; I have given them a lot of money. In that many years I have only filed one claim, an accident where my vehicle was struck, slid in the snow striking a second vehicle, and then while waiting for authorities my vehicle was struck a third time. My claim was paid and I never had any issues. I am now guessing it was because I was clearly not at fault.

My girl friend is many years younger than me, and recently purchased her first new car. Back in October of 2014, she was involved in an accident. and was ticketed for not having insurance. She was insured at the time but did not have her proof of insurance in her car. She requested her proof of insurance from State Farm and appeared in court with the document; the case was dismissed. Her license was suspended and she paid the reinstatement fee several weeks ago. Her license is still suspended and the Secretary of State's Office is telling her it is because she was uninsured per State Farm.

She has called State Farm and they have told her that on the date of the accident she did not have coverage. However, they provided her proof of insurance months prior for her court appearance. Their explanation is that there was issue processing payment and her FULL coverage was suspended until payment was recieved. Okey dokey...She went to her bank and received her statement indicating that payment was made on the same day as her online transaction. This is all very convenient for State Farm and very clearly they are trying to take advantage of her youth and inexperience. Clearly they want her to pay for her own repairs.

She has contacted an attorney and is filing a lawsuit against State Farm for this problem. Despite not driving the vehicle because her license is suspended, she is being required to carry SR22 on her current policy. She has to have the car insured whether she is using it or not per the state. So she intends to sell the car to clear the expense, because he license is suspended until this is all cleared up.

So, after 20+ years, I have ended my relationship with State Farm. I sent a letter to my agent stating that I was terminating my policies after the current months coverage, via USPS with proof of receipt. Over a month later I recieved a bill for the last months coverage with several late fees and fees for bounced payments...etc I called the agent's office and advised them of the letter I had sent, I was told they never recieved any such letter. The proof of reciept was signed by the office receptionist...Guess I'll be filing a lawsuit too