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Report: #1287384

Complaint Review: State Farm Insurance - Nationwide

  • Submitted:
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  • Reported By: Marena — Fishers Indiana USA
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  • State Farm Insurance Nationwide USA

State Farm Insurance 6/30/14 house flooded. I called State Farm who I was covered & paying & they said I have the wrong company and I am not a customer. I spent the entire day, night 4th july weekend trying to salvage my things. State Farm didn't help me at all. fishers, IN Nationwide

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6/30/14 I woke up to my entire house flooded. It is 2 story & the 2nd floor guest toilet broke & overflowed for 17 hours. I called State Farm who I had renters insurance with.   They told me I am not insured and I am calling the wrong company. Hours passed as I called begging for help. Still State Farm said I am not insured.  My landlord was out of the country. I got a water extraction company here on my own and signed personally and I got a group of complete idiots but at  least they came. I had no choices.

State Farm finally sent an adjuster about 7 days later. He tolf me to keep everything until the end. I am a single mom. I had no money. He gave me $3500 which was eaten up in a matter of days with costs of cleaning, moving, packing, PODS, and getting help on the 4th of July weekend. 

The adjuster told me they would pay for meals above normal. Here I am a year later unpaid. They DO switch adjusters on you constantly and they refuse to put anything in writing.  I am absolutely  losing my mind. I lost EVERYTHING.  They money I got was spent living like a vagrant. 6k spent in PODS "keeping it all to the end" and now 8 adjusters  later they say I didn't need to do that yet that 6k came out of my contents money so I got screwed.  They are NEVER going to pay me. They just keep making it more confusing and changing your adjuster so that there is no actual agreement. Even what is in my policy they are not paying. My policy said I could have housing for up to 2 years if needed. By 4 months I was being thrown in the street. I BEGGED them to send someone to see the progress. There was 98k damage to structure and so much water as if th fire dept had sprayed for 10 hours. All of last year I spent moving and cleaning and dealing with this claim. I lost my job. I am in terrible health and I feel like I am going to just die. They refused to send anyone. I sent pics to show that I coudnt move back in. The adjuster Ronald said that I could have taken those pics months ago. I asked him to COME TO THE HOUSE. He refused. He just wanted me to move back in with no floors, toilets. kitchen, nothing.  He thresthened me and yelled at me. 

This is going to end up in court. I cannot handle this anymore. State Farm is a terrible dishonest company!

This report was posted on Ripoff Report on 02/13/2016 05:11 AM and is a permanent record located here: https://www.ripoffreport.com/reports/state-farm-insurance/nationwide/state-farm-insurance-63014-house-flooded-i-called-state-farm-who-i-was-covered-payin-1287384. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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