Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1224661

Complaint Review: Stateway Auto Transport - Wheeling Illinois

  • Submitted:
  • Updated:
  • Reported By: DAVE — Mill Creek Washington USA
  • Author Confirmed What's this?
  • Why?
  • Stateway Auto Transport 401 S Milwaukee Ave Ste 150 Wheeling, Illinois USA

Stateway Auto Transport SAT Logistic DECEPTIVE AND UNTRUSTWORTHY: STAY AWAY FROM THEM Wheeling Illinois

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

On March 2, 2015, I placed an order with stateway to ship a Nissan Murano car from New Jersey to WA state. Tim, the sale person sent me a message that states: "Standard pick up window is 1-7 business days from ready date of 03/05/2015" After waiting for my automobile to be assigned to a transporter for more than 2 weeks, contrary to 7 days promised by Stateway, I requested cancellation and sought for another shipper. Dawn Morrison Account Manager promised to find a carrier, he never did. On March 16, 2015, Pam Cohen, customer service acknowledged my request to cancel auto shipping service with Stateway Auto. On March 18, 2015, she sent another email assuring me of the cancellation. "I have emailed our cancellation dept to get this taken care of for you." On April 22, stateway Dispatch sent me an emailed that they were ready to ship. I replied and copied both Dawn and Pam stating that the transaction had been cancelled. On April 22, Dispatch replied back with: "OK we will cancel dispatch. Thank you." On April 24, my bank card alerted me that Stateway auto had charged my credit card in the amount of $195. BIG TIME FRAUD! Nobody should be allowed to go through this kind of mess and Tim, Pam, Dawn and Marissa should all be ashamed for putting a 68 year old man through this mess. REFUND MY $195 IMMEDIATELY AND APOLOGIZE! 

This report was posted on Ripoff Report on 04/24/2015 03:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/stateway-auto-transport/wheeling-illinois-60090/stateway-auto-transport-sat-logistic-deceptive-and-untrustworthy-stay-away-from-them-w-1224661. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now