Report: #848151

Complaint Review: Statewide Home Warranty

  • Submitted: Sat, March 03, 2012
  • Updated: Sat, March 03, 2012
  • Reported By: Cheryle — Orlando Florida United States of America
  • Statewide Home Warranty
    427 N Tatnall Street #21853
    Wilmington, Delaware
    United States of America

Statewide Home Warranty Lack of Service under contract Wilmington, Delaware

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I purchased a policy from Statewide Home Warranty and attempted, this week, to obtain repair service for the first time for the A/C unit.  I've called multiple times and e-mailed, but cannot seem to get a follow up from the company to get a repair man out to the house.  After a day of calling about every hour, I finally got a call at the end of the day notifying me that a repair company had been contacted.  However, the company they called did not service the area and after that, no follow up was done.  The house has been without A/C for 5 days now and I've called every day, multiple times a day.  I would give a service rating of F for this company.
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