• Report: #1115819
Complaint Review:

Statistical Consulting Group

  • Submitted: Wed, January 15, 2014
  • Updated: Thu, June 05, 2014

  • Reported By: Stats — Florida
Statistical Consulting Group
10411 Motor City Dr Bethesda, Maryland USA

Statistical Consulting Group Professor E.K UM Data Analyses Bethesda Maryland

*UPDATE Employee: We fulfilled what's stated in the proposal.

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I contacted them for structural equation modeling analyses and started having serious concerns when I saw their report. There were various mistakes, inconsistencies in the fit indices, missing information and sections that were falsely included. The numbers just didn’t add up!

I requested a refund but now it’s like they disappeared off the face of the earth. It was a waste of time, energy and money. 

 

They might be changing their  address - they had a different address from what they advertise now in a previuos RipOff report dated June, 2013.  They also might be changing their address to a closely related name- I saw some of the names on their Facebook page on the new website that carries a very similar name to Statiscal Consulting Group (only one or two letters off). Beware! I think they rely on their customers’ lack of knowledge of certain statistical programs/ tools and complete trust.


This report was posted on Ripoff Report on 01/15/2014 03:49 PM and is a permanent record located here: http://www.ripoffreport.com/reports/statistical-consulting-group/bethesda-maryland-20817/statistical-consulting-group-professor-ek-um-data-analyses-bethesda-maryland-1115819. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

We fulfilled what's stated in the proposal.

AUTHOR: Peter - (USA)

We fulfilled what's stated in the proposal. We sent the correct output as the final program. There was a big problem with her model itself. Scholars said that the model showed a poor fit when there was a problem with the model itself. Her model is what she thinks theoretically believe. Her theoretical belief was wrong because the model showed a bad fit. A bad fit obviously showed there was a problem with her model itself and her theoretical belief was wrong. She must be surprised that her model should be deconstructed only because there is a big problem with her model itself. Thus, she blamed us even though there is a big problem with her model itself. The loss of time and effort is unmatched by the problematic position of her unprofessional and wrong claim.

We spent a lot of time working on the project. We sent the correct output. The service promised was delivered. She should change her model. It must take a lot of time to change her model. We were shocked by her unprofessional behavior. We recommend that she should rebuild the model itself because there is a big problem with the model itself. She signed the contract. The contract says that all payments are non-refundable. However, she kept threatening us to send the refund even though it was not our fault that there was a big problem with her model itself. Only because we did not want to waste our precious time with this crazy person, "we sent the refund" even though it was not our fault that there was a problem with her model itself. She is a complete liar.

 

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