Steak-N-Shake Wait an hour to recieve your food after you paid for it Lithonia Georgia

I have visited this location four times before. If I see a certain waitress I will ask to be seated in her area because she is better than the rest. But every time I visit, if I'm to be seated, the wait is usually 45 min. to an hour and that's if you're gotten to at all. The last time I decided to just go to the counter to get a to go order. It took one hour because they forgot my meal was ready. There was a time when I just walked out because no one would seat nor serve me. Very bad management. The manager need to be fired immediately and enough people hired to cover the pace.

Deapp
ellenwood, Georgia
U.S.A.