• Report: #271248
Complaint Review:

Steam (Valve Software)

  • Submitted: Thu, August 30, 2007
  • Updated: Thu, August 30, 2007

  • Reported By:London NorthWest Territorie
Steam (Valve Software)
www.steampowered.com Internet U.S.A.

Steam (Valve Software) Gave my account to pirates and rendered my software useless Internet

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I was given Half Life 2 for Christmas - new original copy but no receipt.

It requires a CD key to register, but someone had already stolen mine with a CD key generator, so I got an invalid CD key message.

Steam refuse to reset my CD key without a receipt, despite the fact that I have the original game, box, manual, and whole shooting match I could happily send in to them or show them a picture of.

I receive only automated emails from their Support site.

They have no support email address or listed telephone number.

I posted on their forums but no reply from administrators.

So I have a non-functional game my dad bought for 40 (approx $55), which some pirates somewhere are playing for free WITH STEAM'S FULL SUPPORT.

London, NorthWest Territories
United Kingdom

This report was posted on Ripoff Report on 08/30/2007 02:34 AM and is a permanent record located here: http://www.ripoffreport.com/reports/steam-valve-software/internet/steam-valve-software-gave-my-account-to-pirates-and-rendered-my-software-useless-interne-271248. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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