Report: #1023753

Complaint Review: Steel Master USA

  • Submitted: Tue, March 05, 2013
  • Updated: Tue, March 05, 2013
  • Reported By: Art Derry — Sault Sainte Marie Michigan United States of America
  • Steel Master USA
    1023 Laskin Road, Suite 109
    Virginia Beach, Virginia
    United States of America

Steel Master USA Noah Anderson sales rep refused to refund my deposit after I supplied them a letter denying the structure couldn't be built. Virginia Beach, Virginia

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On feb 14, 2013 inquired about a quonset hut 25x30x13.  Talked to Noah Anderson who understood I still need to inquire about a building permit.  The next day I went and file the paperwork for a quonset structure.  The city bulding departemtn denied my permit based on the quonset hut was not with in the set backs for its location.  I called Noah the next moring and he tried to sell me or add on the exsisting structure on the property.  I told him it was not workable.  He said he would give me a refund once he received a letter from teh city denying the permit.  I e-mailed, faxed and sent additional e-mail for fice days before I call Steel Master USA.  They put me through to Jim Pankewitz, he is did get Noah and I on a conference call.  There was no progress made as to a refund.  Bottom Line is do not order a Quonset hut from Steel Master USA as they are fraudent, too faced individual company that makes a living ripping off people.


Art D
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