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Report: #711180

Complaint Review: Stephen Harold - Internet

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  • Reported By: keene — pfafftown North Carolina United States of America
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  • Stephen Harold 5635 e Independence Blvd Internet United States of America

Stephen Harold Fun City Pools and Spas Failed to pay judgement of Writ of Execution Forsyth County Superior Court Internet

*REBUTTAL Individual responds: Mr. Keene Samuels made false statements and claims in attempt to return a swim spa.

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Fun Home and Leisure inc
dba Fun City pools and Spas
4635 E. Independence Blvd.
Charlotte,NC 28212
President- Stephen Harold
The final synopsis of this company and of Stephen Harold is  File#09CVS007033 Writ of Execution Judgement Forsyth Co. Superior Court. The judgement of $ 71,025.00 ( not including int. for non-payment) was delivered by Deputy Williams on Mar.17,2011 were payment was denied/refused. No assets and a tax lien already on it. The deputy said that he was moving business about 8 miles away in Monroe , in Union Co.
This ordeal was extremely painful in that my wife had an anuerysm  that almost cost her life, and I am still paying for a pool that does not function.
I was told by the vice-president of Vita Spas Dominick Austin that Stephen Harold was a honorable, and trustworty individual and will do you right! Vita Spas went bankrupt in 2009, and now Stephen Harold is leaving Mecklendburg Co. without paying my judgement, and at least 15 other writ of execution according to the sherriff's office.
My wife and I have decided that justice will not be served for us in this matter. However, we want to make sure that this" honorable and trustworthy" individual  ( Stephen Harold ) will not rip- off another person. I guess all the people he ripped-off  does not matter, but the people in Monroe in Union Co. need to take note and run him out of business.

This report was posted on Ripoff Report on 03/28/2011 02:34 PM and is a permanent record located here: https://www.ripoffreport.com/reports/stephen-harold/internet/stephen-harold-fun-city-pools-and-spas-failed-to-pay-judgement-of-writ-of-execution-forsyt-711180. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Individual responds

Mr. Keene Samuels made false statements and claims in attempt to return a swim spa.

AUTHOR: Corporate Representative - (United States of America)

POSTED: Sunday, August 21, 2011

Fun City serviced Mr. Keene Samuels swim spa and made every attempt to keep Mr. Samuels a happy customer.  Mr. Samuels had a manufactures warranty and Fun City did everything in its power to error on the side of the customer even when the manufacture declared the claim non defective.  Fun City incurred thousands of dollars in expenses that the manufacture would not reimburse and never collected just compensation from Keene Samuels.  Keene Samuels purchased a swim spa at a show direct from the manufacturers representative after shopping many brands on display at a four day factory sponsored event in Greensboro Coliseum in 2008.  Fun City of Charlotte supported the transaction with the pretenses Mr. Keene Samuels would purchase the floor model unit according to the written show agreement; clearly stating the unit only had a manufactures warranty.  Mr. Samuels was purchasing a spa for his wife who had a medical condition and also worked directly with the Vice President of the manufacture to understand how to operate the spa and what the warranty was on the unit.

 The first and only conversation Mr. Keene Samuels had with Mr. Stephen Harold was after Mr. Harold received a phone call from the delivery crew stating that Keene Samuels just called them asking them when they were going to pick up his spa.  Keene Samuels falsely stated he had spoken to Mr. Harold and gotten permission to return the spa.  Mr. Harold never had a conversation with Mr. Samuels nor did he ever authorize anyone take back his spa.  After researching the history on his service, Mr. Samuels had only logged cosmetic issues which didnt justify a costly refund when all the issues were easily corrected. 

Only the manufacture could approve a return but Mr. Keene Samuels made multiple false statements to try and force a local retailer to return his purchase.  The Pool and Spa Show, where Mr. Keene purchased his spa, exchanged out his spa to find out the one returned had nothing wrong with it. 

They also exchanged out every skirting section to appease Mr. Keene.  Every item that Fun City returned to the manufacture was deemed non defective by the manufacture.  His final and only open issue was the cover sagging with a small puddle after a heavy rain.

Sadly Mr. Keene Samuels tried to use his wifes medical condition as an excuse to force the manufacture to take back his spa.  The manufacture would not take back his spa for the reasons Keene Samuels claimed because the spa was not defective.  Fun City serviced his spa under warranty until the manufacture denied his false service needs. 

Mr. Keene Samuels of Pfafftown, NC filed a claim with The North Carolina Consumer Protection Division claiming Fun City failed to service his spa.  The North Carolina Consumer Protection Division sided with Fun City on Keene Samuels meritless claims after documentation was provided proving otherwise.

Mr. Keene Samuels won a default judgment against Fun Home & Leisure Inc. (DBA Fun City) due to the company being forced into bankruptcy because of the harsh economic times.  Under the advice of their attorney they decided to forgo a costly trial where the best outcome would be spending $20,000+ to win $9,000, which is what Mr. Keene Samuels wrongfully back charged on his credit card for partial purchase of his spa. 

The default judgment in no way supports Keene Samuels claims of scam or other wrong intent by Fun City or Stephen Harold.  Mr. Keene Samuels purchased an item under contact and then made false claims and statements and now is continuing to do so and will be held accountable.

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