Stephens Automotive transport Dishonest Insurance fraud Medford Massachusetts

I cannot believe that they can lie the way they do and not be held accountable.They hung up on the insurance company three times when the insurance company sent someone to pick up the car.  Then they lied and insisted that the insurance company was at fault.  They were abusive to a small disabled lady half their size when she tried to sign a release for her car.  They have no sense of common decency and held up the release on her car so that they could tack on additional charges for time.  Somebody needs to hold them accountable.  When I read their online reviews It is amazing how many other people have the identical experience.