• Report: #135666
Complaint Review:

Sterling BMW - BMW Of Newport Beach

  • Submitted: Sat, March 19, 2005
  • Updated: Sat, September 05, 2009

  • Reported By:Portland Nevada
Sterling BMW - BMW Of Newport Beach
3000 West Coast Highway Newport Beach, California U.S.A.

Sterling BMW - BMW Of Newport Beach ripoff Knowingly Refering Their Customers to Companies Who Retain D Score With the BBB Newport Beach California

* : To the person that wrote the initial complaint

*Consumer Comment: Gag Me With A Spoon

*UPDATE EX-employee responds: Jerry Palanjian Disgracefully Pays Thousands in BBB Membership Fees Only After He Sees Above Post

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When I drove up to Grand Prix Performance and saw all the wheels stacked up all over the windows, I had to re-check the address twice. I've seen stores like this in South Central, but all the (dealerships in NB did refered me), how bad could it be, right?

My horrible experience is below, we just happen to find these shysters double teaming another highly successful very beautiful woman, when we went back to to take photos.

This elegant woman as countless others was sent down to Grand Prix Performance by Newport Auto Center conveniently neglectling to inform her of their (D) rating with the BBB. The man on the left is one of the owners and sources have led us that he is Armenian by ethniciity, thus the degrading of females is common practice in his country as to unorthodox business practices.

Jerry and his very experienced sales staff always implement (Double Team) tactics upon their very naive, but wealthy customers. Pressure of Speech tactics such as, (I can only do it today), (You're not going to find a better price else where, we move product
here) are the Modus Operandi at Grand Prix Performance.

Our camera man was spotted and Jerry came out in a panic trying to get everyone inside. Jerry looks exactly like a beached walrus with gold chains and attempts to hustle specific naive custumers like a used car sales man, its in his genetics people, he can't help it.

One night we were driving back from Big Bear Lake and we hit a huge piece of wood in the road that bent my new cars wheel.

Sterling BMW didn't have my wheel in stock, so they confirmed first via telephone that the owner Jerry had it in stock and sent me down to
1718 Newport Blvd.
Costa Mesa California 92627

TEL: 949-645-7022

Before we went down, we also decided to call Newport Auto Center and Flectcher Jones Mercedez of Newport Beach. Grand Prix was highly recomended and Mercedez even carried their detailing products.

When I arrived to Grand Prix Performance, Jerry the owner must of thought that he was reliving his youth in his third world country we he began to stare at my breasts and make sexists remarks.

I asked for my 7 series BMW wheel and he continued his illegal sexual harassment while he was trying to add a shipping crate fee onto the already set price given over the telephone.

Jerry, the owner saw that I began to get upset, so he then stated if I paid CASH, he would waive the Shipping Crate Fee. I had enough and began to get in my car when he put his hand on my shoulder saying, Come on now, I give you extra special discount for pretty woman like you.

It is very clear that third world sexist pig, bottom feeders have set up shop in Newport Beach that the FBI might wish to inspect for Weapons of Mass Destructions, since none were found in Iraq.

If anyone has problems with these two companies of his, you are to write a very complete/detailed complaint to the following agencies below for maximum results:

Grand Prix Performance is also licensed by Bureau of Automotive

(BAR) Bureau of Automotive Repair

You are to send a copy of your letter of complaint to the BBB and the following links below for maximum effectiveness/justice:

(BBB) Better Business Bureau

(IFCC) Internet Fraud Complaint Center

(Attorney General) Public Inquiry Unit

(EPA) Environmental Protection Agency (Spilling of Oil & Antifreeze in Drains)

(OSHA) Occupational Safety and Health Administration

(FTC) Federal Trade Commission

(NHTSA) National Highway Traffic Highway Safety Adm.

NEED TO FILE A COMPLAINT: www.eatoncounty.org/prosecutor/proslist.htm

In addition, we tried several times to bring up Grand Prix Performance website on the internet to no avail. We called Grand Prix Performance directly and asked what the porblem was if any?

We were told that it was under construction, funny, is there demolition being done?, for this website has been down for years. A court ordered the site down for (INTERNET TRADE NAME INFRIGEMENT). All 3 of these dealerships are responsible for any property losses, for they have knowning refered us to these (BOTTOM FEEDERS WHO HAVE DECIDED TO SET UP SHOP IN NEWPORT BEACH)


STOP! ..before you think about using the Better Business Bureau (BBB)... CLICK HERE to see how other consumers were victimized by the BBB's false or misleading information. Don't be fooled! It has been reported, when there are thousands of complaints and other investigations underway by authorities, the BBB has no choice but to finally give an UNsatisfactory rating to a BBB member business that is paying the BBB big membership fees every year. When a business is reported that is NOT a BBB member, BBB files WILL more likely show an UNsatisfactory rating, then reportedly shake down that company to become a member of the BBB. One positive thing about the BBB is, either way, if a business has an unsatisfactory rating with the BBB, you can be sure, the business is bad. But what about all those BBB member businesses that had complaints filed against them? Consumers never get to hear about them. What about the BBB advertising to the public? Is this a false and misleading perception they are giving about consumer confidence when dealing with a business? Click here to understand more of what consumers and business alike are saying about the BBB. You decide. ..Remember. The BBB membership is not earned, it's paid for!

Click here to read other Rip Off Reports on BMW

This report was posted on Ripoff Report on 03/19/2005 04:03 PM and is a permanent record located here: http://www.ripoffreport.com/reports/sterling-bmw-bmw-of-newport-beach/newport-beach-california-92663/sterling-bmw-bmw-of-newport-beach-ripoff-knowingly-refering-their-customers-to-companies-135666. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals


To the person that wrote the initial complaint

AUTHOR: Garyp - (USA)

Just wanted to let you know that women in Armenia are not treated with discrace. 

1. Women in Armenia have same right as men do.

2. You have to ask the owner of the tire shop where's he's originally from.  Armenians come to this country from all over the world.  If the owner is here from Armenia (not another country) then he knows how to treat a woman right. 

Before you badmouth a country get your facts right.  Instead of talking on the phone and going over a piece of wood, PAY for own screwup.

Have a nice day

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#2 Consumer Comment

Gag Me With A Spoon

AUTHOR: Cory - (U.S.A.)

Have visited this site for several years now but don't think I've yet come across anyone who is so full of themself. "Another highly successful, very beautiful woman", what a line of crap. This is the fourth or fifth post she has written. It starts out with the HUGE piece of wood that "runs" out in front of her SEVEN SERIES BMW and bends her SEVEN HUNDRED DOLLAR wheel. She was probably yaking on the cell phone and wasn't paying attention. She takes it to the BMW place and bad mouths them because they want to charge her for the estimate and it isn't done yesterday FOR FREE. Then she post about the next couple of places she goes to, to get her SEVEN HUNDRED DOLLAR WHEEL, because they want to charge her some extra fees, or not. Then in an off hand racist remark about third world individuals, she goes on about the FBI. I'm sure they have more important things to do than investigate someone who looked at her inflated chest. These posts seem to get stranger by date and with the inclusion of a second "shopper" sent out for "our cameraman", may come under some type of stalker laws. If anything, I'd have my attorney review these posts, when this "person" starts spouting off about WMD's and Aremenians, she could be opening herself up. She may well be in violation.
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#3 UPDATE EX-employee responds

Jerry Palanjian Disgracefully Pays Thousands in BBB Membership Fees Only After He Sees Above Post

AUTHOR: Alicia - (U.S.A.)

Jerry Palanjian Disgracefully Pays Thousands in BBB Membership Fees on 3-22-05, Only After He Sees the Above Post . This raises his previous (D) rating with the BBB to the highest rating available (AAA) magically overnight.
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